Pointr Revolutionizes Patient Navigation with Epic MyChart Integration
In a groundbreaking move for healthcare technology,
Pointr, a global frontrunner in AI mapping and indoor navigation solutions for hospitals, has announced its integration with
Epic MyChart. This new feature is part of the
Toolbox available in the Epic Showroom and allows hospitals to offer patients a seamless indoor navigation experience throughout their visit. With this innovation, patients can now enjoy turn-by-turn navigation from the moment they arrive at the parking lot to their designated appointment room, all through the MyChart application.
Seamless Patient Experiences with Express Integration
The recently implemented
Pointr Express integration enables patients to initiate indoor navigation directly from their MyChart appointments. A deep link directs them to their personalized route, which includes directions from their home to the hospital parking, and finally, to their exam or clinical room. One of the standout features of this integration is the “
Mark My Car” functionality, which assists users in easily locating their vehicles after a visit.
Moreover, hospitals can extend the Pointr map experience to visitors via
QR codes on posters and assistance from volunteers, ensuring a consistent navigation experience throughout the campus. Tal Rotman, the VP of Healthcare at Pointr, remarked, "Providing real-time blue dot navigation inside MyChart is a major step forward for patient experience. This integration offers hospitals a secure and scalable way to enhance navigation right within the MyChart platform, a space where patients already interact."
Future Developments: Native MyChart Integration
Looking ahead, Pointr is actively developing a
native integration of its services within the MyChart app. This will utilize Bluetooth and location technologies to provide real-time blue dot navigation and automatic check-ins, thereby creating a truly integrated patient experience. These advancements will also incorporate feedback mechanisms for continuous improvement of hospital navigation systems.
AI Mapping and Location Accuracy
For over a decade, Pointr has led the way in indoor positioning and AI mapping technology, holding more than 25 patents related to blue dot accuracy and location intelligence. Their proprietary technology is designed to ensure high-accuracy positioning within complex indoor environments, whether multi-floor hospitals or sprawling retail outlets.
Rotman emphasized the importance of adapting to the rapid pace of change in hospital environments, stating, "Hospitals evolve quickly, and Pointr equips them with the tools needed to provide the most accurate navigation routes for every patient and visitor."
Immediate Availability and Impact
The Pointr Express integration with Epic MyChart is available now to healthcare systems via the Epic Showroom. At the upcoming
NGPX 2025 event, notable speakers from institutions like
Mayo Clinic and
UCHealth will be discussing how digital maps and platforms like MyChart are transforming the patient journey into a more navigable experience. Interested participants can register to engage in this topic and further explore smart healthcare solutions.
About Pointr
Pointr is recognized as the global leader in AI mapping and blue-dot navigation, providing precise, real-time location experiences across intricate, multi-floor environments. The company's AI mapping engine supports rapid deployment and integrates smoothly with existing healthcare systems. Currently, Pointr's technology covers over
7 billion square feet of indoor space across various domains, including hospitals, airports, convention centers, and retail locations worldwide. For further information, visit
pointr.tech.
In summary, Pointr’s innovative integration with Epic MyChart not only enhances the patient experience but sets a new standard for navigation technology in healthcare settings. This development showcases how technology can bridge gaps in communication and accessibility, ultimately leading to better patient outcomes and satisfaction.