Telkomsel Expands 5G Network in Jakarta With Hyper AI Technology for Holiday Connectivity

Telkomsel Expands 5G Network in Jakarta with Hyper AI Technology for Holiday Connectivity

Telkomsel, Indonesia's foremost digital telecommunications provider, is taking significant strides by extending its Hyper 5G network throughout the Greater Jakarta area. This ambitious growth initiative aims to enhance connectivity and ensure that users enjoy optimal digital experiences during the festive period of Christmas and New Year 2024/2025. By leveraging advanced technologies in partnership with Huawei, Telkomsel is not only upgrading its network infrastructure but also reinforcing its commitment to connecting communities during these special times.

Extended Coverage and High Speeds

The Hyper 5G coverage now encompasses critical routes around Jakarta, including the Soekarno-Hatta and Halim Perdanakusuma airports, popular residential areas like Pantai Indah Kapuk, and essential business and governmental sectors from Pondok Indah to the National Monument (Monas). Telkomsel has planned systematic expansions into other prime locations across Indonesia, promising enhanced accessibility for its digital services.

This new 5G technology delivers internet speeds up to four times quicker than 4G, heightened reliability, and better capacity for simultaneous device connections, all while maintaining low latency, essential for supporting new technological innovations.

Since the commercial launch of its Hyper 5G service in 2021, Telkomsel has established itself as the most extensive 5G network operator in Indonesia. Currently, it boasts over 1,400 5G base stations spread across 56 cities and districts, signifying a substantial push for digital transformation within the country.

Indra Mardiatna, the Chief Technology Officer at Telkomsel, highlighted that the Greater Jakarta area is an epicenter for economic activity and governance, enjoying a significant uptake of 5G smartphones and a notable influx of international visitors. With the Hyper 5G network, Telkomsel enables ultra-fast connectivity and serves as a catalyst for digital transformation, helping pave the way for national progress—and steering Indonesia toward a brighter future by 2045.

Integrating Hyper AI

Alongside its network expansion, Telkomsel is implementing Hyper AI technology, aiming to enhance service quality and operational efficiency. This AI-driven approach allows for real-time responses to network disruptions and automates network management, ensuring that users enjoy the best possible experiences.

Indra added, "With Hyper AI technology, we guarantee optimal service quality across various scenarios, providing customers with an unparalleled experience, particularly during peak times such as Christmas and New Year."

Hyper 5G’s low latency bolsters the Hyper AI framework, facilitating advanced customer service solutions, including AI-powered virtual assistants like Veronika for business-to-consumer interactions and Ted for business-to-business communications. These innovations provide quick and efficient resolutions for users’ needs, emphasizing Telkomsel's commitment to superior service amid the 5G era.

Optimizing Digital Experiences

During the holiday season, Telkomsel anticipates a remarkable increase in data traffic—projected to soar by 14.8%, with total data volumes expected to reach an astonishing 1,981 petabytes. Comprehensive infrastructure optimizations and thorough network tests on essential routes ensure customers enjoy seamless access to digital services.

Indra reiterated, "As a leading digital telecommunications provider, Telkomsel aims to radiate optimism and positive energy within the community. By enhancing connectivity and delivering innovative services, we aspire to ensure that every customer can celebrate the holiday season with utmost comfort and joy."

With accolades from Ookla® on their Speedtest Intelligence® data recognizing Telkomsel as the top performer for the fastest 5G mobile download speeds and lowest latency within Indonesia, the company is affirmed as the go-to provider for exceptional digital experiences across the nation.

About Telkomsel

Telkomsel is Indonesia's premier digital telecommunications provider, committed to empowering the nation by improving connectivity and fostering innovation. With an extensive network of over 269,000 base stations serving more than 158.4 million mobile users, it continues to drive the digitalization push in the country, offering various services such as digital lifestyle solutions, advertising, enterprise services, and IoT capabilities. With nearly three decades of operations, Telkomsel is dedicated to sustainability through adherence to ESG principles, aiming to impact positively on the corporate ecosystem across Indonesia.