#USA #San Francisco #Customer Satisfaction #Gartner Peer Insights #MoEngage

MoEngage Achieves Customers' Choice Recognition

In a notable stride towards excellence in customer engagement solutions, MoEngage has been distinguished as the sole company recognized as a Customers' Choice in the 2025 Gartner Peer Insights™ Voice of the Customer for Email Marketing report. This prestigious acknowledgment marks a significant milestone for the platform, highlighting its unwavering commitment to delivering exceptional value to brands navigating the complex landscape of email marketing.

A Testament to Quality and Dedication

MoEngage, which stands out as a leading customer engagement platform globally, boasts an impressive 97% score for “Willingness to Recommend,” the highest among all vendors featured in the report. The company also received an aggregate rating of 4.7 out of 5 for its impressive product capabilities in email marketing, further solidifying its position as a top-tier choice for businesses seeking reliable email solutions.

The CEO and co-founder of MoEngage, Raviteja Dodda, expressed that this recognition serves as a testament to their dedication to building a safe, intuitive, and powerful platform tailored for brands. He stated, "This recognition underscores our dedication to building a powerful, intuitive, and secure platform for brands. It's a validation of our unwavering commitment to customer satisfaction and product excellence in the Email Marketing landscape."

Innovative Features that Stand Out

MoEngage's platform is celebrated for its extensive capabilities, which include a comprehensive email editor, seamless integration of promotional and transactional features, and advanced audience segmentation options. The inclusion of AI-driven functionalities allows brands to engage more deeply with their customers, ensuring a tailored approach to marketing communications.

One of the key features that enhance the platform’s reliability is its patented secure campaign delivery mechanism. This feature guarantees the safe and effective delivery of email campaigns, fostering an environment of trust and peace of mind for brands. This dedication reaffirms MoEngage’s commitment to facilitating success for its clients in their marketing endeavors.

Gartner Peer Insights Explained

The Gartner Peer Insights™ “Voice of the Customer” report is renowned for its compilation of verified customer evaluations from users of various marketing platforms. The report categorizes vendors based on significant factors, such as User Interest and Adoption, as well as Overall Experience. This rigorous assessment process ensures that the insights captured reflect genuine user experiences, making recognition within the report particularly valuable.

However, it is vital to note that the opinions shared in the Gartner content belong to individual users and do not represent Gartner’s endorsements or warranties regarding any vendor or service.

About MoEngage

With a strong foundation laid in actionable insights, MoEngage caters to over 1,350 global consumer brands across 60+ countries. The company's international presence is further bolstered by its network of offices spread across 15 countries. MoEngage has garnered substantial support from prominent investors including Goldman Sachs Asset Management, B Capital, Steadview Capital, and others, which have empowered its growth and expansion in the customer engagement sector.

For more information about their offerings and capabilities, visit www.moengage.com now and explore how MoEngage can transform your email marketing strategy with its leading-edge platform.

Conclusion

Achieving recognition as a Customers' Choice in the 2025 Gartner Peer Insights report is not just an accolade for MoEngage but also a reflection of its commitment to revolutionizing customer engagement through innovative solutions. As businesses increasingly turn to email marketing as an essential strategy, platforms like MoEngage are leading the way with groundbreaking features designed to drive results and enhance customer satisfaction.