Unisys Achieves Recognition as a Leader in Advanced Analytics and AI Services for 2025

Unisys Achieves Leadership Position in ISG's 2025 Analytics and AI Evaluation

Unisys Corporation, a pivotal player in technology solutions, has garnered significant recognition by being named a Leader in the ISG's 2025 Advanced Analytics and AI Services Provider Lens report. This noteworthy achievement marks the second consecutive year for Unisys to receive this distinction, underscoring its commitment and excellence in the fields of data science and artificial intelligence (AI).

The ISG report highlights Unisys's strengths in two critical areas: Data Science and AI Services – Midsize and Data and Analytics Modernization – Midsize. This recognition signals the company’s expanding influence in providing operational AI and comprehensive data modernization solutions that are both efficient and scalable, tailored for organizations of varying sizes.

Chris Bennett, who serves as the Vice President of the Global AI Practice at Unisys, discussed the unique position of the company within the evolving AI landscape. He emphasized that the challenges of mastering scale and governance, while also delivering meaningful outcomes, cater specifically to mid-market and time-sensitive applications. Bennett highlighted Unisys's expertise in data engineering and hybrid infrastructure as instrumental in meeting these challenges effectively. The company’s innovative approach, employing tools like the Service Experience Accelerator, allows clients to convert AI's potential into measurable, tangible progress.

Key aspects of Unisys's offering that have been recognized in the ISG evaluation include:

1. AI Solutions for Security and Scale: Unisys has developed AI architectures that are not only governed but also traceable, supporting environments that require high reliability and compliance with regulations. This foundation allows for mission-critical applications, ensuring that companies can trust their AI systems.

2. Client Experience (CX): Unisys excelled with a CX score of 87.0, which is substantially higher than the industry average. Clients specifically appreciated Unisys for their quality delivery, adherence to compliance standards, and collaborative models of engagement.

3. Intelligent Knowledge Management: The company enriches decision-making processes and enhances agent productivity through innovative solutions including automated topic modeling and adaptive content generation. This application of AI supports the entire lifecycle of knowledge management.

4. Modernized Data Operations: Unisys utilizes proprietary frameworks that include their Service Experience Accelerator technology, automating processes of quality profiling and compliance. Real-time governance ensures transparent and reliable data flows are maintained.

Gowtham Sampath, Assistant Director and Principal Analyst at ISG, shared insights regarding Unisys's disciplined, architecture-first approach. He portrayed their methods as a synthesis of tenant-controlled deployment, semantic orchestration, and operationalized knowledge systems that cater to complex enterprise requirements. Sampath's analysis positioned Unisys as a credible partner, equipped to address the rising expectations for governed, interoperable, and business-ready AI solutions.

The ISG Provider Lens reports serve as an essential resource for enterprises keen on choosing the right partners, providing in-depth assessments of vendors, including their key strengths, potential challenges, and unique differentiators.

Established with over 150 years of history, Unisys continues to innovate and redefine possibilities within technology. For more information about their services and commitment to delivering powerful technology solutions, visit unisys.com and follow them on LinkedIn for the latest updates.

Stay tuned to learn how Unisys continues to reshape the technology landscape by leveraging advanced analytics and AI to empower businesses worldwide.