Cinch Home Services Shines Bright with Multiple Stevie Awards Recognition in Customer Service Excellence

Cinch Home Services Shines in the Stevie Awards

Cinch Home Services has once again proven its commitment to customer satisfaction by clinching both a Gold and a Bronze award at the 20th Annual Stevie Awards for Sales & Customer Service. These prestigious awards recognize the top performers in customer service and sales globally, and Cinch's achievements stand out among over 2,100 entries from various organizations and industries worldwide.

This year’s Gold Stevie Award was awarded for Achievement in Customer Experience, highlighting Cinch's dedication to prioritizing homeowners' needs. Meanwhile, the Bronze Stevie Award was received for Best Use of Technology in Customer Service, emphasizing Cinch's innovative application of digital tools to improve service quality, responsiveness, and customer satisfaction.

Sena Kwawu, the President of In-Home Services at Cinch, remarked, “These awards reflect the commitment our teams make every day to earn and sustain customer trust.” Kwawu continued to emphasize that the recognition across both categories reinforces their serious dedication to consistency and accountability at every customer interaction.

Maggie Miller, president of the Stevie Awards, remarked on the exceptional caliber of this year’s participants, noting, “The remarkable scores achieved by this year's winners reflect the extraordinary levels of excellence, innovation, and customer impact they deliver.” The celebration will culminate in a gala event at the Marriott Marquis Hotel in New York City on March 5, where Cinch and other winners will be honored alongside over 300 industry professionals.

Cinch Home Services excels in providing home warranty plans, covering essential appliances and systems. For over 45 years, they have been helping homeowners manage the increasing costs associated with home repairs and breakdowns, backed by a nationwide network of service providers and a leading 180-day Workmanship Guarantee.

As a proud member of The Cross Country Group and headquartered in Boca Raton, Florida, Cinch aims to continue its legacy of service excellence. The company offers various resources through its website, including detailed information about their service offerings and customer support options.

About The Stevie Awards

The Stevie Awards consist of multiple programs, including The American Business Awards® and the International Business Awards®. Each year, these competitions receive over 12,000 entries from countless organizations in over 70 nations, with more than 1,000 professionals participating in the evaluation process. The Stevies aim to recognize outstanding performances in workplaces worldwide.

For those interested in learning more about Cinch or their recent awards, additional information can be found on their website at Cinch Home Services and through their social media platforms on Facebook, Instagram, LinkedIn, and YouTube.