Porte Brown Triumphs with Client Service Excellence Award for Fourth Straight Year
Porte Brown LLC Receives Prestigious Client Service Excellence Award
In an impressive showcase of client service prowess, Porte Brown LLC, based in Elk Grove Village, Illinois, has clinched the Best of Accounting Award for the fourth consecutive year. As an esteemed accounting firm serving the Chicagoland area, Porte Brown provides various services including accounting, audit, tax, technology, and wealth management. This accolade is not just a testament to their dedication and expertise but also a clear indication of their clients' overwhelming satisfaction.
According to ClearlyRated, the organization behind the award, winners are evaluated based on client ratings, demonstrating superior quality in service. Impressively, clients rated Porte Brown at least a 9 or 10 out of 10, reaching a satisfaction score of 80.9%. This significantly eclipses the industry average of just 48% among other accounting firms in 2024. This achievement underscores the firm’s commitment to fostering strong client relationships and delivering top-notch services tailored to their clients’ needs.
Joe Gleba, the Chief Executive Officer and Managing Partner of Porte Brown, expressed his elation over receiving the award once again, stating, "We are incredibly honored to receive the Best of Accounting Award for the fourth year in a row. Focusing on the relationship side of our business has always set us apart, and even though we have consistently received high marks, one of our key initiatives this coming year is to look for new ways to improve the overall client experience."
Porte Brown’s diligent pursuit of excellence has not gone unnoticed. Baker Nanduru, CEO of ClearlyRated, commented, "I’m delighted to present the winners of the Best of Accounting award. These remarkable organizations have set themselves apart through their relentless pursuit of service excellence and extraordinary client experiences. They exemplify the highest standards of professionalism, and I’m privileged to shine a spotlight on their outstanding achievements."
Founded over 75 years ago, Porte Brown LLC has built a legacy predicated on providing exceptional service. The firm has expertly navigated through the complexities of finance and accounting, equipping not just businesses but individuals and organizations with the comprehensive support they need. Their services extend beyond traditional accounting and tax preparation; Porte Brown also excels in strategic consulting and technology implementation, particularly in both cloud-based and non-cloud environments.
Furthermore, the firm offers wealth management services through its affiliated company, Porte Brown Wealth Management LLC, adapting to clients' unique financial landscapes and aspirations.
In a competitive industry where service differentiation becomes paramount, Porte Brown remains steadfast in their mission to enhance client satisfaction. This award reflects not just their past performance but also their resolute commitment to continuous improvement, aiming to elevate the client experience further in the coming years. As they move forward, their focus remains on harnessing client feedback and expanding their service offerings to sustain their status as an industry leader.
The Best of Accounting award is more than just a stamp of approval; it's a recognition of trust and reliability, values that Porte Brown upholds as they serve the community and beyond. With this achievement, they continue to set benchmarks within the accounting industry and inspire other firms to prioritize client satisfaction in every aspect of their operations.
As Porte Brown LLC continues to grow and adapt in an ever-evolving financial landscape, their dedication to excellence positions them well for future success. This fourth consecutive award serves not only as validation of their past efforts but as motivation to enhance the standards of service and client engagement even further.