Justt Unveils Groundbreaking Dispute Optimization Feature
In a move that promises to transform chargeback management, Justt, a frontrunner in AI-driven chargeback solutions, has launched Dispute Optimization. This innovative capability is crafted specifically to empower merchants by enhancing their ability to make well-informed and timely decisions regarding chargeback disputes. By focusing on profitability and efficiency, this cutting-edge tool helps minimize costs while maximizing the returns merchants can achieve on chargeback disputes.
What is Dispute Optimization?
Dispute Optimization is a unique, market-first feature that works on each chargeback case individually. By automating recommendations and actions based on predictions of return on investment (ROI) for chargeback disputes, merchants are better equipped to handle these financial challenges. The approach endorses disputing a higher percentage of chargebacks, building on the principle that a significant volume can lead to greater net gains for merchants - provided they utilize automation effectively.
Justt’s intelligent system not only assesses disputes but also employs advanced automation to file quality disputes, emphasizing strong evidence and well-structured representment documentation. The value proposition extends beyond just maintaining high-quality disputes; it also ensures that merchants limit costs to only those chargebacks they have a viable chance of recovering.
Responding to Evolving Industry Needs
The backdrop of this launch is a rapidly evolving chargeback ecosystem, increasingly defined by new complexities and costs. Recent announcements in the payment sector have seen companies like Stripe implementing additional fees for chargebacks, alongside Visa’s introduction of costs associated with late submissions. Ofir Tahor, the CEO and Co-founder of Justt, highlighted these shifts, indicating that they necessitate more strategic maneuvers from merchants to protect their margins.
“Our Dispute Optimization tool reflects our commitment to innovation and the need for merchants to adapt,” Tahor stated. “We’ve seen the chargeback landscape grow increasingly complex, and we’re helping our clients navigate this dynamic space efficiently.”
Key Features of Dispute Optimization
The Dispute Optimization feature is packed with capabilities designed to streamline chargeback management for merchants:
- - Configurable Inputs: Merchants can customize the payment service provider (PSP) fees that may apply to submitting or potentially losing a dispute, tailoring the process to their individual business needs.
- - Automated ROI Assessment: Justt employs data-driven insights to evaluate the likelihood of each chargeback generating a positive return on investment. By analyzing the chargeback amount, projected success rates, lost fees, and enhanced data, merchants can focus their efforts on the most promising disputes.
- - Automation of Acceptance and Submission: The platform eliminates manual efforts, allowing merchants to execute all necessary actions efficiently and with reduced costs.
- - Decision Automation: Justt offers merchants the flexibility to either manually review recommendations or apply automated policies that help manage disputes with a negative projected ROI.
A Customized Approach
A distinctive aspect of the Dispute Optimization offering is the belief that no two chargebacks are alike. Justt’s advanced algorithms assess various factors specific to each case, including industry specifics, PSP, and reason codes. This nuance allows for tailored dispute responses that resonate with the particularities of each merchant’s circumstances, delivering a more effective chargeback strategy.
Concluding Remarks
Dispute Optimization represents not just an enhancement to Justt’s service suite but lays the foundation for a more resilient chargeback recovery strategy. As companies in the payment space introduce new fees and alter the cost landscape, this tool aims to empower merchants to reclaim revenues that rightfully belong to them, even amid changing tides.
With Dispute Optimization currently available to select Justt clients, the company remains committed to fostering a solutions-driven approach to chargeback management, using AI to ensure merchants can confidently navigate and optimize their recovery efforts. To learn more about this innovative offering or to request early access, visit
www.justt.ai and explore how Justt continues to stay ahead of the chargeback management curve.