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Consumers Energy's Commitment to Helping Customers

Consumers Energy is taking critical steps in providing financial assistance to residents throughout Michigan as they grapple with increasing energy costs. With the summer months approaching, the utility company is reminding families that nearly $11 million in energy bill assistance is currently accessible to those in need.

As warmer weather arrives, energy bills often fluctuate due to various factors, such as energy consumption, weather conditions, and the efficiency of home appliances. Therefore, having access to assistance programs becomes increasingly vital for many households. Victoria Rombach, the manager of energy assistance policy and partnerships at Consumers Energy, emphasized the importance of supporting residents, stating, "Safe and reliable energy for every household is a top priority."

Financial Aid Available

Consumers Energy is highlighting options for financial support, particularly the State Emergency Relief funds available for electric and natural gas customers. These funds are designed to assist qualified customers who may not have received their full benefits for the year. Families with household incomes at or below 150% of the federal poverty level can benefit from this support, receiving up to $600 per commodity as a one-time benefit, helping them manage their energy expenses more effectively.

Moreover, the Michigan Energy Assistance Program also provides opportunities through local community nonprofits. Customers can access this service by simply dialing 2-1-1 to connect with regional nonprofit organizations that offer assistance with basic necessities such as energy bills, food, and shelter.

In 2025 alone, over 59,000 customers were recipients of $25.97 million in funding through the State Emergency Relief program. Overall, more than 141,000 families across Michigan received some form of energy assistance that year, underscoring the critical role such programs play in the community.

Consumers Energy insists on transparency in helping customers navigate their support options. Families interested in learning more about tailored assistance programs can visit ConsumersEnergy.com/Offers for comprehensive information.

A Comprehensive Provider

As Michigan's largest energy provider, Consumers Energy supplies electricity and natural gas to 6.8 million residents across the state, covering all 68 counties of the Lower Peninsula. Commitment to reliable and affordable energy services is central to the company's operations, ensuring customers can maintain their energy needs 24/7.

By staying informed about available assistance programs and applying for help when qualified, families can alleviate some of the challenges posed by rising energy costs. Consumers Energy is dedicated to continuing this support and ensuring that Michiganders can enjoy safe, reliable energy without the added stress of overwhelming bills.

For further inquiries and assistance, customers are encouraged to explore ConsumersEnergy.com to learn more about their options. Together, with the proper resources, families can mitigate the financial impact of energy expenses and maintain their comfort during the warmer months ahead.