Norton Genie: The First AI Tool for Fraud Detection on ChatGPT
Norton, a global leader in consumer cyber safety and part of Gen (NASDAQ: GEN), has recently made a significant advancement in the realm of digital security. Introducing the AI-powered fraud prevention feature known as "Norton Genie Assistant," this tool is now available directly within ChatGPT. The integration of this advanced technology provides users with reliable security intelligence, enabling them to identify scams and make safer decisions in real time.
Scams manifest in various aspects of daily life, from fake delivery notifications to urgent banking alerts and messages impersonating friends or trusted brands. In an environment where individuals are increasingly turning to AI tools like ChatGPT to answer the pressing question of, "Is this legitimate?" the Norton Genie offers timely assistance.
Within the new Norton app on ChatGPT, users can easily seek guidance by sharing suspicious emails, text messages, images, or links to determine their safety, risk level, or potential fraudulent nature. Previously accessible solely within the Norton app, this feature now extends reliable cyber safety information directly within ongoing ChatGPT conversations, ensuring users have the tools at hand to navigate the complexities of online safety.
Reena Elias, Chief Product Officer at Gen, articulated, "AI is rapidly embedding itself into our daily lives. People are already asking ChatGPT whether they should click, pay, or reply. With the launch of Genie within ChatGPT, we are expanding Norton’s fraud analysis and advice directly into these dialogues, providing users with the ability to make safer judgments in the moment on top of the comprehensive protections offered by Norton 360."
Designed to assist users with common inquiries they encounter each day, the Norton app within ChatGPT aids in navigating potentially tricky situations. For instance, users might ask:
Unlike tools that only verify known malicious links, Norton goes a step further by analyzing the entire context of the message. This includes not just verifying URLs and domains but also assessing the language used, intent, and tactics employed, effectively identifying typical fraud patterns such as impersonation, urgency-driven pressure, and requests for sensitive information.
Norton provides actionable guidance tailored to each situation, explaining the risks involved and advising users on what steps to take next, whether it's "do not reply," "don’t click the link," or "delete the message."
The Norton app within ChatGPT is designed to blend seamlessly into the user experience, being simple and intuitive. Anyone interacting with ChatGPT can effortlessly paste messages or images to conduct a fraud check. This process allows users to seek safety advice from Norton in friendly, accessible language, similar to asking for a second opinion from family or friends.
As AI continues to be incorporated into online investigations and decision-making, Norton’s app reflects a significant shift in how cyber safety is approached. Protection now involves helping users recognize scams or risks at an earlier stage, before they are prompted to take action.
1. Log in to ChatGPT: After logging in, the app will become accessible.
2. Open the Apps section: Navigate to ChatGPT’s app directory.
3. Search for Norton and Activate: Look for the official Norton app and click on “Connect” to enable it.
4. Start Chatting with "@Norton": Begin your query with "@Norton", for example, "@Norton, is this a scam?" You can ask about various messages, emails, links, or images whenever necessary.
Norton on ChatGPT supports various plans, including Free, Plus, Team, and Enterprise. To start using it, visit https://chatgpt.com/apps/ and search for "Norton."
Norton stands as a leader in cyber safety and is dedicated to achieving digital freedom through trusted consumer brands, being part of Gen (NASDAQ: GEN). Norton provides award-winning products and services in device protection, online privacy, and identity protection, supporting millions of individuals and families. Norton’s products and services are validated by third-party verification bodies such as AV-TEST, AV Comparatives, and SE Labs. Furthermore, Norton is a founding member of the Coalition Against Stalkerware. For more detailed information, please visit https://us.norton.com.
Scams manifest in various aspects of daily life, from fake delivery notifications to urgent banking alerts and messages impersonating friends or trusted brands. In an environment where individuals are increasingly turning to AI tools like ChatGPT to answer the pressing question of, "Is this legitimate?" the Norton Genie offers timely assistance.
Within the new Norton app on ChatGPT, users can easily seek guidance by sharing suspicious emails, text messages, images, or links to determine their safety, risk level, or potential fraudulent nature. Previously accessible solely within the Norton app, this feature now extends reliable cyber safety information directly within ongoing ChatGPT conversations, ensuring users have the tools at hand to navigate the complexities of online safety.
Reena Elias, Chief Product Officer at Gen, articulated, "AI is rapidly embedding itself into our daily lives. People are already asking ChatGPT whether they should click, pay, or reply. With the launch of Genie within ChatGPT, we are expanding Norton’s fraud analysis and advice directly into these dialogues, providing users with the ability to make safer judgments in the moment on top of the comprehensive protections offered by Norton 360."
Designed to assist users with common inquiries they encounter each day, the Norton app within ChatGPT aids in navigating potentially tricky situations. For instance, users might ask:
- - "@Norton, this email says my account will be locked if I don’t respond immediately. Is this a scam?"
- - "@Norton, I received a text about a missed delivery along with a link. Should I click on it?"
- - "@Norton, this message looks like it’s from my bank, but something seems off."
- - "@Norton, is this online transaction real, or are they trying to steal my information?"
Unlike tools that only verify known malicious links, Norton goes a step further by analyzing the entire context of the message. This includes not just verifying URLs and domains but also assessing the language used, intent, and tactics employed, effectively identifying typical fraud patterns such as impersonation, urgency-driven pressure, and requests for sensitive information.
Norton provides actionable guidance tailored to each situation, explaining the risks involved and advising users on what steps to take next, whether it's "do not reply," "don’t click the link," or "delete the message."
The Norton app within ChatGPT is designed to blend seamlessly into the user experience, being simple and intuitive. Anyone interacting with ChatGPT can effortlessly paste messages or images to conduct a fraud check. This process allows users to seek safety advice from Norton in friendly, accessible language, similar to asking for a second opinion from family or friends.
As AI continues to be incorporated into online investigations and decision-making, Norton’s app reflects a significant shift in how cyber safety is approached. Protection now involves helping users recognize scams or risks at an earlier stage, before they are prompted to take action.
How to Use "Norton Genie" on ChatGPT
1. Log in to ChatGPT: After logging in, the app will become accessible.
2. Open the Apps section: Navigate to ChatGPT’s app directory.
3. Search for Norton and Activate: Look for the official Norton app and click on “Connect” to enable it.
4. Start Chatting with "@Norton": Begin your query with "@Norton", for example, "@Norton, is this a scam?" You can ask about various messages, emails, links, or images whenever necessary.
Norton on ChatGPT supports various plans, including Free, Plus, Team, and Enterprise. To start using it, visit https://chatgpt.com/apps/ and search for "Norton."
About Norton
Norton stands as a leader in cyber safety and is dedicated to achieving digital freedom through trusted consumer brands, being part of Gen (NASDAQ: GEN). Norton provides award-winning products and services in device protection, online privacy, and identity protection, supporting millions of individuals and families. Norton’s products and services are validated by third-party verification bodies such as AV-TEST, AV Comparatives, and SE Labs. Furthermore, Norton is a founding member of the Coalition Against Stalkerware. For more detailed information, please visit https://us.norton.com.
Topics Consumer Technology）
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