#USA #DXC Technology #Ashburn #OASIS #Workplace Services

A New Standard in Workplace Productivity

DXC Technology has recently introduced its Workplace Services, marking a transformative shift in the realm of employee productivity and experience. This innovative offering aims to streamline operations without the burden of additional tools or increased complexity for businesses. At its core, DXC Workplace Services harnesses AI-powered capabilities to anticipate employee needs, minimize disruptions, and accelerate problem resolution.

In an era where digital workplaces are rapidly evolving, companies are re-evaluating their productivity strategies. Many organizations still rely on disparate tools and complex workflows that often lead to friction and inefficiencies. This is where DXC Workplace Services steps in, offering a human-centric approach that emphasizes results for employees rather than merely focusing on technological advancements.

How DXC Workplace Services Works

The backbone of this service is DXC OASIS, an intelligent orchestration platform designed to transition managed services through human-centered AI workflows. This integrated approach allows organizations to leverage their existing technological investments effectively. Companies utilizing this service can expect to see notable outcomes, including:

• - A 40% reduction in operational complexity
• - A 60% decrease in help desk calls
• - Over 15 hours of productivity regained for each employee monthly
• - Proactive resolutions for 50% of device-related issues before employees even become aware of them

DXC Workplace Services employs a structured design philosophy focused on user experience. This foundation ensures solutions are intuitive and seamlessly fit into existing workflows, thereby encouraging quick adoption. The advanced support model provided by DXC enables proactive and intelligent IT assistance, helping employees wherever they are and taking on tasks typically performed by them.

Enhancing Employee Experience

Employees evaluate workplace technologies based on their experiences and effectiveness in completing tasks efficiently. Unfortunately, the fragmented systems many companies still use often complicate the work environment and detract from IT teams’ focus on other crucial business aspects. The introduction of DXC Workplace Services addresses these pain points directly. By focusing on the user experience, productivity, and AI capabilities, DXC guides clients through their journey to an optimal work environment, ensuring them to achieve business objectives without sacrificing user experiences.

Kelly Candler, Global Head of Workplace Business Process Services at DXC Technology, emphasizes this dual focus: “Companies should not have to choose between advancing their business priorities, enhancing IT efficacy, and improving employee experiences. We designed DXC Workplace Services to help organizations achieve these objectives simultaneously. This solution integrates workplace experiences with the diverse modes of employee work, minimizing friction within the work environment.”

Key Principles of DXC Workplace Services

To foster a comprehensive work experience, DXC Workplace Services is built around three fundamental principles:
1. User-Centric Design — Tailored experiences according to the existing procedures that employees use daily, reducing friction, and promoting quick adoption.
2. Coordinated Approach — A connected workplace that enhances the efficacy of existing devices, platforms, and services.
3. AI-Driven Solutions — Combining automation and DXC’s expertise to anticipate employee needs and continually optimize workplace performance.

Measurable Business Outcomes

Overall, this approach yields significant measurable business results, leading to an enhanced employee experience and improved organizational efficiency. The unique capabilities of DXC OASIS empower clients to reimagine their managed services. By replacing reactive support with proactive, connected workflows, businesses can achieve tangible improvements in employee experience, operational efficiency, and overall business results.

To explore more about DXC Workplace Services, visit their official website at www.dxc.com/workplace for additional insights and contact information.

About DXC Technology

As a leading technology and innovation partner, DXC Technology supports global enterprises and public sector organizations in harnessing AI for impactful results amid rapid change. Specialized in managed infrastructure, application modernization, and sector-specific software solutions, DXC empowers organizations by ensuring their technology investments yield optimized, secure outcomes. To learn more, please visit www.dxc.com.