AI Integration for Real Estate Management Showcased at BREX 2026 Exhibition

Thinca Inc., a leader in developing and selling AI communication integration platforms, is making waves at the BREX 2026 Exhibition, taking place from May 13 to May 15 at Tokyo Big Sight. The company's flagship product, KaiCloud, aims to transform real estate management and communication by consolidating all conversation data—phone calls, face-to-face interactions, emails, SMS, and LINE—into one effective platform.

Streamlining Real Estate Communications

At the heart of Thinca's presentation is the KaiCloud platform, designed to enhance the efficiency of real estate professionals. Visitors to the Thinca booth can experience firsthand how the platform centralizes communications, allowing for seamless management of all interactions, whether during property visits, open houses, or from remote locations.

One of the standout features of KaiCloud is its ability to organize client communication timelines. This means that even in the absence of a primary account manager, staff can simply access previous discussions, ensuring a smooth and informed response to clients. This holistic approach to managing client relations mitigates confusion and enhances service quality.

AI-Enhanced Customer Interaction and Feedback

In a market where effective communication dictates success, KaiCloud offers valuable insights through its AI-driven capabilities. Conversations recorded via smartphone applications can be automatically transcribed and analyzed, helping to resolve disputes over what was said while also providing actionable advice for improving deal closure rates.

The AI technology identifies critical interactions, flagging potential issues such as complaints and analyzing engagement quality. Thinca’s platform not only elevates the quality of contact center operations but also offers every employee the tools needed to conduct high-standard customer interactions.

Attendees Encouraged to Explore the Platform

The Thinca booth remains open until May 15 at 5 PM. Representatives are on hand to discuss how the KaiCloud platform can be tailored to fit various operational needs. Those looking to improve their telecommunication strategies or integrate AI into their real estate practices are encouraged to drop by and gather insights from the knowledgeable staff.

Exhibition Details:

- Event: BREX 2026 - Rental Housing Management and Brokerage Expo 2026
- Date: May 13 - May 15, 2026, 10 AM - 5 PM
- Location: Tokyo Big Sight
- Booth: South Hall 1 & 2, S2-58
- Official Site: BREX 2026

About KaiCloud

KaiCloud is an AI communication integration platform specifically designed to centralize customer interactions in the cloud. It organizes diverse communication records—telephone calls, face-to-face meetings, emails, SMS, and LINE—by customer, enabling any staff member to access client histories and offer high-quality support.

Features include unlimited recording of phone calls, whether from landlines or mobile, with built-in AI capabilities for transcription and summarization. It also auto-detects conversations that may involve complaints or varying response quality, facilitating improved telephone interactions and reducing workload.

Since its launch in August 2014, KaiCloud has been implemented by over 3,100 companies across 6,200 locations, boasting an impressive client retention rate of 99.7%. The platform's excellence has not gone unnoticed, winning prestigious awards such as the ITreview Grid Award for CTI in 2023 Winter and recognized as a top-performing call center system in the BOXIL SaaS AWARD Spring 2023 for its customization and service quality.

Find out more about KaiCloud on their official website.

Company Overview

- Name: Thinca Inc.
- CEO: Takahiro Ejiri
- Headquarters: 3-17 Kandasakumacho, Chiyoda-ku, Tokyo, 101-0054, Japan
- Founded: January 8, 2014
- Business: IT system planning, development, operation, and cloud service management
- Capital: 397 million yen
- Employees: 81 (as of March 2026)
- Website: Thinca Inc.