#China #Shanghai #Xiao-I Corporation #AI Solutions #AIA China

Xiao-I Corporation Strengthens Strategic Ties with AIA China

On May 6, 2025, Xiao-I Corporation (NASDAQ: AIXI), a prominent player in the artificial intelligence arena, announced an expansion of its strategic alliance with AIA China, one of the leading insurance providers in the market. This partnership is formalized through a one-year contract securing financial backing of RMB 3-4 million, signaling a significant step in integrating advanced AI solutions into the insurance sector.

Key Features of the Collaboration

The collaboration emphasizes the development of a comprehensive AI-driven customer service framework. This approach focuses on several key offerings from Xiao-I, including:

• - Intelligent Dialogue Robot
• - Live Chat Platform
• - AI-Powered Seat Assistant
• - Knowledge Fusion System
• - Outbound Call Integration

All these components are engineered to operate in synchronization using the Hua Zang Large Language Model (LLM), which stands at the core of Xiao-I's innovative technologies. This integration ensures a seamless and coherent AI experience across voice, text, and data exchanges, enhancing the overall service quality provided to AIA’s clientele.

Technological Edge with Hua Zang LLM

What sets Xiao-I apart from traditional AI solutions is its exceptional use of the Hua Zang LLM. This model not only allows for more nuanced and contextually-aware dialogues but also provides real-time decision support for agents. This capability aids in optimizing the knowledge base dynamically, making customer interactions more personalized and efficient.

The structure of these solutions ensures that AIA China operates with a responsive and adaptable customer service model. This not only clears the path for eliminating disparate systems but also builds a robust framework for sustained customer service excellence.

Leadership Insights

In response to this renewed partnership, a spokesperson from Xiao-I Corporation remarked, "Renewing this partnership underlines AIA China's belief in our capability to deliver transformative AI solutions. By embedding the Hua Zang LLM throughout all services, we enable our clients to achieve operational flexibility while focusing on a customer-centric approach."

About Xiao-I Corporation

Since its inception in 2001, Xiao-I Corporation has emerged as a frontrunner in the realm of cognitive intelligence. The company specializes in a wide array of business solutions that harness cutting-edge* artificial intelligence technologies, including natural language processing, machine learning, and computer vision. The company's mission is to facilitate and promote digital transformations across industries, further enhancing operational efficiencies and customer services.

For additional details about Xiao-I Corporation's offerings, you can visit their official website here.

In summary, this partnership demonstrates the growing importance of AI in enhancing customer relations in insurance, positioning both Xiao-I and AIA China ahead of the curve in technological advancement within the sector.