On August 27, 2026, a severe rainstorm struck Japan, resulting in calamities for many residents in affected areas. In response, Buffalo Inc. and Advance Design Inc., both based in Chiyoda, Tokyo, have announced their commitment to support those impacted by offering complimentary data recovery services starting from the applied date of the disaster relief law.
Compassionate Response to the Community
Buffalo and Advance Design extend their heartfelt sympathies to all who have endured damage during this unfortunate event. Their collaborative efforts aim to facilitate a faster recovery process for individuals who find themselves in difficult situations due to the disaster.
Free Services for Affected Individuals
Under the Disaster Relief Act, both companies will provide free data recovery services to personal users residing in hard-hit areas. This initiative includes complimentary diagnostics and estimates for services. Customers can apply for assistance irrespective of whether the items in concern are from Buffalo or other brands, ensuring that everyone has access to vital recovery efforts.
To utilize this service, applicants are encouraged to mention ‘The severe rainstorm from August 27, 2026’ or the specific disaster in the notes section during the application process. This will ensure seamless processing and facilitate any necessary recovery procedures.
Service Availability and Eligibility
The services cover:
- - Damaged Buffalo products as well as those from other manufacturers.
- - Individuals residing in areas designated under the Disaster Relief Act, encompassing personal data recovery needs.
Latest updates regarding the areas affected by the Disaster Relief Act can be found on the Cabinet Office's official website.
Period for Assistance
The recovery services are set to be available until the end of February 2027, allowing ample time for residents to take advantage of this support. The affected individuals are encouraged to reach out for assistance during this window.
Contact Information
Clients seeking help can contact the Buffalo Data Recovery Center, with locations in Tokyo, Nagoya, and Osaka available to serve the public.
- - Tokyo Office: Pacific Century Place Marunouchi, 11-1 Marunouchi 1-chome, Chiyoda City, Tokyo 100-6215, Japan. Phone: 0120-961-869 (Weekdays 9:30 AM to 5:00 PM)
- - Nagoya Office: 30-20 Osu 3-chome, Naka City, Aichi 460-8315, Japan. Phone: 0120-077-869 (Weekdays 9:30 AM to 5:00 PM)
- - Osaka Office: 14-1 Miyahara 4-chome, Yodogawa, Osaka 532-0003, Japan. Phone: 0120-963-869 (Weekdays 9:30 AM to 5:00 PM)
Advance Design can also be contacted through their Tokyo office at the same address as Buffalo’s Tokyo office and various locations satisfying the same weekday timetable.
For those outside Japan, please note that the offered services are exclusive to the Japanese domestic market, with variations in pricing and availability abroad depending on each region’s regulations.