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Array Behavioral Care Unveils Array CareConnect

In a bid to redefine the landscape of behavioral health treatment, Array Behavioral Care, a prominent leader in virtual psychological services, recently launched Array CareConnect. This innovative solution integrates behavioral health support across acute, outpatient, and home settings, addressing pressing issues related to accessibility and care coordination.

A significant challenge in the healthcare industry has been the fragmentation of behavioral health services, wherein patients often experience disjointed care across various providers. Such gaps have detrimental effects on patient outcomes and contribute to soaring healthcare costs. Research indicates that individuals facing behavioral health challenges incur healthcare expenses 2.5 to 6.2 times greater than their counterparts without these challenges. Specifically, patients with behavioral health issues accounted for over half of healthcare expenditures despite representing a smaller fraction of the insured population. This disconnect emphasizes the urgent need for a cohesive approach to mental health treatment.

Array CareConnect aims to bridge these gaps by providing comprehensive, tech-enabled behavioral health solutions. This system consolidates three core product families:

1. Array OnDemand Care: This component focuses on providing emergency psychiatric evaluations. It facilitates timely access to psychiatric treatment in various emergency and inpatient settings, effectively reducing psychiatric boarding and unnecessary hospital admissions.

2. Array Community Care: Designed for outpatient clinics, this service expands behavioral health capacity by offering virtual services. This allows healthcare organizations to deliver high-quality psychiatric evaluations, therapy, and medication management, thereby enhancing patient retention and improving overall access to care.

3. Array AtHome: This innovative service offers ongoing psychiatric and therapeutic care for referred or discharged patients through a virtual model. By maintaining continuity of care at home, this approach not only stabilizes patients' mental health but also reduces the need for emergency interventions.

Shannon Werb, CEO of Array Behavioral Care, commented, "Behavioral health has been siloed for far too long, leaving patients and providers navigating a fragmented system. With Array CareConnect, we have built a true continuum of care that closes gaps, improves access, and ensures seamless transitions across different care environments."

At the core of CareConnect is an Epic-based interoperable electronic health record (EHR) platform, which facilitates real-time data sharing among providers. This integration ensures that every patient's care is guided by a complete medical history, thus promoting better-informed treatment strategies and smoother care transitions. This technological backbone empowers healthcare providers to manage behavioral health services efficiently within their existing infrastructures.

Dr. Sara Gotheridge, Chief Medical Officer at Array Behavioral Care, underscored the significance of effective behavioral health care, saying, "It's about ensuring patients receive the right level of care, when and where they need it. Array CareConnect gives us the tools to move away from episodic, disjointed care toward a truly integrated approach."

The launch of Array CareConnect is a significant step toward creating a more unified treatment experience for individuals facing mental health challenges. By enabling better coordination across settings and prioritizing patient-centric care, Array Behavioral Care sets a precedent for future innovations in the behavioral health sector.

To explore more about the integrated behavioral health solutions offered by Array Behavioral Care, visit Array BC.