#United States #Texas #Patient Care #Heart to Heart Hospice #Hospice Honors

Heart to Heart Hospice Programs Earn Recognition for Excellence in Patient Care

In a remarkable achievement, Heart to Heart Hospice, a leading provider of hospice care in the United States, has announced that three of its programs have been awarded the prestigious 2025 Hospice CAHPS Honors. This award is presented to hospice agencies that demonstrate exemplary standards in patient care, and it highlights the unwavering dedication of the staff in providing compassionate service.

Award-Winning Programs

The honorees include Heart to Heart Hospice of Midlothian and Heart to Heart Hospice of The Gulf Coast located in Beaumont, Texas. These two programs received the esteemed Hospice Honors, while Heart to Heart Hospice of Southwest Indiana, located in Jasper, earned an even higher distinction as a Hospice Honors Elite recipient. This recognition signifies their commitment to delivering outstanding care that goes above and beyond standard practices.

The 2025 Hospice CAHPS Honors focus on hospice agencies that surpass performance benchmarks derived from patient and caregiver satisfaction scores. Organizations must score above the MatrixCare National Performance Score on at least 20 of the 24 evaluated indicators to be eligible for these honors. Notably, to qualify for the Elite status, a hospice must achieve a perfect score on all 24 questions.

Voices of Leadership

Kelly Mitchell, the Founder and CEO of Heart to Heart Hospice, expressed her excitement at the recognition, stating, "We are thrilled to celebrate our Hospice Honors winners and our Hospice Honors Elite winner for their compassion, hard work, and dedication to providing exceptional care. I extend my heartfelt congratulations to Heart to Heart Hospice of Midlothian, The Gulf Coast, and Southwest Indiana on their outstanding achievements."

Tracy Sudduth, the Chief Clinical Officer, added, "Our exceptional patient care teams are setting a standard of excellence within the hospice industry. Their commitment to prioritizing the patient experience fosters trust and enhances innovation within our hospice services."

Background on Heart to Heart Hospice

Founded in 2003 and headquartered in the Dallas-Fort Worth Metroplex, Heart to Heart Hospice is one of the largest private hospice care providers in the nation. Operating across 64 locations in Indiana, Michigan, Oklahoma, and Texas, the organization is dedicated to understanding and addressing the physical and emotional challenges faced by patients with life-limiting conditions. With a mission rooted in offering comfort, support, and dignity, Heart to Heart’s compassionate care team strives to meet the individual needs of both patients and their families.

For those looking to learn more about their services, visit Heart to Heart Hospice.

Conclusion

The recognition bestowed upon Heart to Heart Hospice programs for the 2025 Hospice CAHPS Honors not only underlines their commitment to high-quality patient care but also sets a benchmark for others in the sector. As they celebrate this momentous occasion, their continued focus on kindness and compassion ensures that patients receive the best possible end-of-life care. Safe in the hands of dedicated professionals, families can find solace amidst tough times knowing that their loved ones are being cared for with unmatched grace and respect.