HiBob Achieves Top Rankings in 2025-2026 Sapient Insights VOC Report
HiBob, the company behind the innovative people management platform Bob, is making waves in the HR technology landscape with its impressive recognition in the
2025–2026 Sapient Insights Mid-Market Voice of the Customer (VOC) Report. This esteemed report has highlighted HiBob's
exceptional performance, with the company capturing
#1 rankings in various crucial categories, reflecting its commitment to enhancing workplace efficiency through modern HR solutions.
In the latest VOC report, HiBob has secured number one spots in both
User Experience (UX) and
Vendor Satisfaction (VS) across three pivotal areas:
Core HRMS,
Performance Management, and
HR Service Delivery – Content. Overall, HiBob celebrated a total of
eight mid-market top rankings, all attributed to authentic customer feedback. According to
Stacey Harris, the Chief Research Officer and Managing Partner at Sapient Insights Group, this achievement underscores HiBob's growing influence within the mid-market HR technology realm and highlights the evolving expectations of buyers who increasingly seek robust and modern HRMS platforms.
The accolades received from the Sapient Insights badges serve not only to recognize HiBob's stellar performance but also to consolidate its position as a contemporary and people-centric leader in the HR tech industry. Key highlights from the report include:
- - #1 Mid-Market HRMS for User Experience and Vendor Satisfaction
- - An impressive 100% of customers reported that the platform meets their operational needs either **