#Japan #Tokyo #Ascend #RecACE plus #Kyokuryo

Introduction to RecACE plus Experience Consultation

Ascend Corporation, based in Shinjuku, Tokyo, is excited to announce an upcoming event hosted in collaboration with Kyokuryo Information Communication. The "RecACE plus Experience Consultation" is designed for companies interested in enhancing their telephone response operations.

This consultation event will take place on two separate dates in September 2026: Thursday the 10th and Thursday the 17th, providing organizations with an opportunity to explore the features of the RecACE plus call recording service. Participants will learn how to effectively utilize this tool for improving response quality and addressing customer harassment challenges. The event is free of charge, but prior registration is required.

Event Details

The consultation sessions on both days will be held at the Kyokuryo Information Community. Each session can accommodate five companies, with a maximum of three participants per company.

• - Dates: September 10, 2026 (13:30–15:00, 15:30–17:00) and September 17, 2026 (13:30–15:00, 15:30–17:00)
• - Venue: Kyokuryo Information Community, 2-23-1 Hachioji, Chuo-ku, Tokyo, in the Empire Building 2F.
• - Cost: Free with pre-registration required.

For more details about the event and to register, please visit the provided URLs:

• - Event Details: RecACE plus Consultation Event
• - Registration Link: Sign Up for RecACE plus

Importance of Call Management Solutions

In recent years, the significance of efficiently managing telephone interactions within organizations has grown considerably. Accurate documentation and quick sharing of information among team members are essential for maintaining high-quality customer service standards. Responding effectively to customer harassment is another pivotal aspect necessitating a reevaluation of call handling processes. More businesses are now focusing on digital transformation (DX) initiatives to adapt to these challenges.

Ascend Corporation aims to assist organizations in addressing these management issues through the use of information and communication technology (ICT) by hosting this consultation event. Participants will gain insights into how to implement call recording strategies and improve overall operational efficiency gleaned from real-life use case scenarios.

Features of RecACE plus

RecACE plus is Ascend Corporation's advanced call recording service tailored for businesses to prevent miscommunications and minimize misunderstandings during calls. This cloud-based solution provides not only comprehensive call recording capabilities but also uses AI to transform archived conversation data into text, summarize content, and classify interactions by categories. By leveraging existing telephony systems, companies can integrate RecACE plus seamlessly into their operations.

This service stands out as a critical tool for ensuring that businesses comply with recent regulations regarding customer harassment, effectively safeguarding against disputes surrounding verbal agreements.

Looking Ahead

In 2026, Ascend plans to unveil an additional feature named "RecACE plus for Mobile," which will expand the call recording service to include mobile and smartphone conversations. This new offering aims to facilitate the recording, transcription, summarization, and organization of mobile communications, thereby creating a comprehensive solution for enterprises managing both fixed and mobile calls.

Ascend Corporation's commitment towards enhancing telephone operations reflects its vision of streamlining customer interactions across various sectors, including retail, legal services, healthcare, municipal services, real estate management, logistics, and education.

For further inquiries regarding the RecACE plus consultation event or the services offered, please visit Ascend Corporation's official contact page: Ascend Contact.

About the Companies

Ascend Corporation - Located in Shinjuku, Tokyo, provides AI-driven telecommunication solutions and call center setup support. Their website can be accessed at: Ascend Corporate Site.

Kyokuryo Information Communication - Operating from Hamamatsu-cho, Tokyo, this company specializes in constructing information and communication systems. Learn more at: Kyokuryo Corporate Site.