#United States #Grand Rapids #Data Center #Service Express #Top Gun Technology

Service Express Acquires Top Gun Technology

In a move set to bolster its capabilities in the data center and infrastructure space, Service Express has announced the acquisition of Top Gun Technology, a well-respected maintenance provider based in the Greater Minneapolis Area. This strategic acquisition underscores Service Express's commitment to providing superior maintenance and support services to its clients.

Strengthening the Service Portfolio

With over 30 years of experience in the industry, Service Express is known for its expertise in multivendor maintenance and managed infrastructure services. The addition of Top Gun Technology will enrich Service Express's existing service portfolio, enhancing its expertise in vital enterprise infrastructure operations. Ron Alvesteffer, President and CEO of Service Express, expressed enthusiasm about the merger, highlighting Top Gun's strong reputation in maintaining mainframe environments and providing mission-critical product support.

Expertise and Service Enhancements

Top Gun Technology brings a wealth of knowledge and specialized capabilities that include multivendor maintenance, managed infrastructure services, and IT Asset Disposition (ITAD). Currently, the company services numerous Fortune 1000 enterprises, which reflects its established position in the market.

Integrating Top Gun's workforce, recognized for its technical acumen, will not only enhance Service Express's existing maintenance services but also meet the evolving demands of their customer base, especially in complex enterprise storage systems and mainframe support. Joel Owens, CEO of Top Gun Technology, emphasized that this union is centered around empowering their teams and ensuring they are equipped with the necessary resources to excel in the industry.

Elevating Customer Support

By merging with Service Express, existing Top Gun customers will benefit from enhanced services, including a global hardware distribution network and state-of-the-art monitoring and automation systems. The integration of Service Express’s Express Connect® and OnDeck® Predictive Sparing® technologies promises quicker repairs and more efficient issue resolution, which are crucial for maintaining mission-critical operations.

This acquisition symbolizes more than just an expansion of services; it represents a commitment to retaining a workforce dedicated to delivering exceptional results. Both organizations share a unified vision on the significance of their employees in achieving world-class service.

Advisors and Future Outlook

For this deal, Service Express received guidance from advisors Warburg Pincus, Greenberg Traurig, and Plante Moran, ensuring a smooth transition and integration process.

Service Express's acquisition of Top Gun Technology is anticipated to set a new standard in the data center support arena, reinforcing its position as a leader in providing comprehensive solutions while enhancing customer satisfaction. With the combined strength of both teams, the mission is clear: to continue delivering top-notch infrastructure solutions that surpass customer expectations.

In conclusion, this acquisition not only enhances Service Express's service capabilities but also demonstrates the importance of strategic growth in today’s rapidly evolving tech landscape. As the company integrates Top Gun’s talent and technology, clients can look forward to a more robust and responsive service model that prioritizes their critical IT needs.