#United States #Houston #BKV Energy #electricity rates #Blend & Extend

Exciting News for Texas Electricity Consumers: BKV Energy's Blend & Extend Program

In an impressive move towards customer service excellence, BKV Energy—an established residential electricity provider in Texas—has launched the innovative Blend & Extend program, allowing customers to switch to a more affordable electricity plan mid-contract without incurring any fees. This initiative represents the company's ongoing commitment to transparency and customer satisfaction in an ever-changing energy market.

How Does Blend & Extend Work?

Under the Blend & Extend program, customers currently enrolled in BKV’s Bluebonnet plan or subscribers of Premier+ Benefits have the chance to save significantly on their energy rates. Customers can potentially lower their energy charge by up to 3.5 cents per kilowatt-hour (kWh), with an average decrease of 1.4 cents per kWh. The program leverages fluctuations in wholesale electricity prices, which can be influenced by various factors such as seasonal demand and generation costs, ensuring customers benefit from favorable market shifts.

A Hassle-free Transition

BKV Energy's system operates transparently, constantly on the lookout for cost-saving opportunities. Once a potential saving is identified, customers are promptly notified and can switch to a lower rate hassle-free—simply agreeing to the change is all that's required. BKV Energy automatically makes the necessary adjustments on behalf of the customer, eliminating the burden of contacting the provider to initiate changes.

Employee Insights

Javier Hinojosa, Vice President of Retail Power at BKV Energy, shared the ethos behind this program:
>“At BKV Energy, our commitment to pricing transparency and customer satisfaction drives everything we do. The Blend & Extend program reflects our dedication to helping customers save money on energy by giving them the opportunity to switch to a lower rate without hassle.”
This reflects the company's overall mission to deliver value to its customers while providing the peace of mind that comes with knowing they are receiving the best energy deal possible.

Customer Benefits Beyond Savings

Participating in the Blend & Extend program also allows customers to retain the additional benefits associated with their existing plans. Some highlights include:

• - BKV Energy Rewards: Points awarded every month can be claimed for entry into monthly, weekly, or daily prize draws with cash prizes up to $1,000.
• - ElectroShare: A program that promises a share of BKV Energy's annual payout, fostering customer retention by rewarding longevity.
• - Save Now, Pay Later: A flexible option that allows consumers to skip a bill and spread the payment over the next six months, ensuring financial ease.
• - Contract Consultation: Concierge services that assist customers in choosing the most appropriate and beneficial energy plan, thereby maximizing their savings.
• - Spark Alerts: Notifications regarding extreme weather and energy-saving tips are also provided, enhancing customer awareness and safety.

By engaging customers through proactive communication, BKV Energy’s support team assists them in navigating the opportunity to switch to a lower rate without any associated costs.

Looking Ahead

The flexibility offered through the Blend & Extend initiative aligns with BKV’s goal of fostering a customer-centric experience, continuously improving service delivery as the energy landscape evolves. To explore whether you are eligible for the Blend & Extend program or to learn more about how BKV Energy is working to make electricity more affordable, visit their official website at bkvenergy.com or contact customer service at 855-258-4797.
In a state known for its competitive energy market, BKV Energy stands out not just for its pricing strategies but also for crafting tailored solutions that prioritize customer satisfaction.

About BKV Energy

BKV Energy is a Texas-based residential electricity provider, focusing on delivering transparent and straightforward energy plans without base charges or hidden fees. Their dedication to innovation is reflected in offerings like ElectroShare and renewable energy plans, aiming to provide exceptional service at great value.
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For more information, press inquiries can be directed to Elizabeth Sosa Bailey at Like Minds Communications at [email protected] or call 832-236-3849.