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DXC Technology Launches Assure Smart Apps to Transform the Insurance Sector

DXC Technology, a prominent global player in technology services and a member of the Fortune 500, has recently unveiled its latest innovation—Assure Smart Apps. This suite of applications is designed to utilize artificial intelligence (AI) and streamline workflow processes within the insurance industry, significantly enhancing operational capabilities and customer engagement.

A New Era for Insurance Operators

The introduction of Assure Smart Apps comes at a time when insurance providers are under increasing pressure to innovate and adapt to a rapidly changing market landscape. According to Ray August, the president of Software for Insurance and Business Process Services at DXC, the launch of these applications represents a significant step forward in automating and digitizing core business processes for insurers. “Assure Smart Apps cater to the needs of insurers, whether they’re maintaining legacy systems or looking to innovate,” August stated.

Key Features of Assure Smart Apps

Assure Smart Apps have been developed with several innovative features aimed at addressing the common challenges faced by brokers, clients, and advisors in the insurance sector:

1. Self-Service Capabilities: Clients, brokers, and advisors can perform their updates and modify information directly within the platform, empowering users and enhancing customer satisfaction.

2. Customer Concierge Service: A personal insurance concierge service is accessible via mobile devices, leveraging AI to provide real-time assistance and improve overall service quality.

3. AI-Driven Insights: Intelligent dashboards generate actionable insights based on previously agreed contracts, facilitating smarter decision-making processes.

4. Integration with Existing Systems: Designed for rapid deployment, Assure Smart Apps can quickly integrate with existing DXC solutions, minimizing disruptions while maximizing operational efficiency.

Enhancing Operational Efficiency

The strategic partnership between DXC and ServiceNow enhances the technological backbone of Assure Smart Apps, ensuring robust performance and scalability. This collaboration allows insurers to implement intelligent applications either as standalone solutions or as part of comprehensive, market-ready offerings tailored to specific business needs. DXC's extensive experience in the insurance sector positions the company as a trusted partner, having served 21 of the top 25 insurers globally.

In an industry where the ability to respond quickly to market demands is paramount, the implementation of Assure Smart Apps promises a remarkable reduction—by approximately 80%—in process design time, enabling insurers to focus on driving growth and innovation rather than grappling with operational inefficiencies.

Conclusion

With over 40 years of experience, DXC Technology continues to lead in delivering innovative insurance solutions. Its commitment to helping insurers simplify operations and manage over a billion processed policies reflects its industry expertise. As the insurance landscape evolves, organizations that embrace cutting-edge technology like Assure Smart Apps will likely find themselves at the forefront of transformation within the sector.

For more information about DXC's insurance solutions, please visit their website.

About DXC Technology

DXC Technology is a global provider of technology services, helping organizations innovate and thrive in a digital-first world. With a focus on simplifying, optimizing, and modernizing operations, DXC integrates intelligent technologies and addresses the most complex issues in IT and business today. To learn more about their offerings, visit dxc.com.