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TELUS Reports Operational and Financial Results for Q1 2026

In a recent announcement, TELUS Corporation has revealed its operational and financial performance for the first quarter of 2026, demonstrating notable growth amid a competitive landscape. The company recorded a remarkable increase of 262,000 in total mobile and fixed customers, a testament to its ongoing commitment to delivering premium bundled services to its clientele.

This growth is augmented by a slight revenue rise of 1% in mobile network services, which mirrors an encouraging trend in the Average Revenue Per User (ARPU) as well. The consolidated service revenue grew by 1%, reflecting TELUS’s ability to maintain stability in its operations despite the current economic turbulence.

Continued Resilience in Financial Position

TELUS reported a consolidated revenue of C$5.0 billion for the quarter, a marginal decrease compared to C$5.1 billion in the same period last year. The decline was primarily due to reduced revenues from mobile equipment and other income streams. In particular, TELUS Health's service revenue showcased a robust increase, contributing significantly to the company's overall growth with a notable 11% rise in Adjusted EBITDA, bolstered by strategic investments and product innovations.

Furthermore, cash flow from operations reached C$1.05 billion, while free cash flow surged by an impressive 19% to C$583 million, underscoring the company's robust operational performance. TELUS is also advancing its balance sheet deleveraging strategy, aiming for a net debt to EBITDA leverage target of 3.3 times or lower by the end of 2026.

Robust Customer Growth

In the first quarter of 2026, TELUS experienced a net growth of 12,000 mobile phone users and 229,000 connected devices, showcasing the increasing demand for its integrated mobile and home solutions, powered by its leading PureFibre and 5G+ networks. Additionally, the company achieved 21,000 new internet customer net additions, further solidifying its position in the broadband market.

Darren Entwistle, President and CEO, remarked, “Our unwavering commitment to operational excellence has empowered TELUS to achieve industry-leading growth, even within a dynamic operating environment.” The company’s accolades as Canada’s most awarded wireless network, particularly regarding its 5G capabilities, reinforce its reputation for quality service delivery.

Strategic Growth and Future Focus

TELUS Health saw substantial growth, now covering approximately 169.6 million lives globally, driven by its innovative approach to health services. This segment's success is crucial as TELUS continues to focus on strategic partnerships that will facilitate further expansion. The recent opening of TELUS's Sovereign AI Factories, particularly the sold-out facility in Rimouski, Quebec, emphasizes the strong market demand for its AI-driven initiatives.

As TELUS navigates the competitive landscape, its tactical approach to customer acquisition and brand preservation has fostered a loyal customer base, reinforcing its long-term strategy for sustainable growth.

Investment in Community and Sustainability

Since 2000, TELUS has made significant contributions to local communities, amounting to CAD 1.85 billion in various charitable efforts. The company's initiatives focus on enhancing community well-being, education, and health, underscoring TELUS's belief that successful business and social responsibility can coexist.

Overall, TELUS’s strategic performance in Q1 2026 highlights its resilience and adaptability in the telecommunications sector, setting a strong foundation for continued growth and shareholder value enhancement moving forward.