Learn Disaster Response for Foreign Travelers in This Informative Seminar

Seminar on Disaster Response for Foreign Travelers

In light of recent natural disasters, it has become imperative for tourism operators to be equipped with the right knowledge and strategies to support foreign travelers during challenging times. We invite participants to a crucial online seminar designed specifically for professionals in the tourism sector, including accommodation, food services, and retail businesses.

Event Details

- Date and Time: October 31, 2025, from 14:00 to 16:00 JST.
- Format: Online (Participants will receive an email with viewing instructions after registration).
- Capacity: Limited to 50 attendees.
- Target Audience: Tourism operators in Tokyo, including those in the accommodation, food service, retail sectors, and other relevant organizations.
- Registration: Please apply via the following link. (First come, first served)
- Registration Deadline: October 30, 2025.

Program Schedule

1. Lessons Learned from the Noto Peninsula Earthquake
Speaker: Norito Michishita, Manager of Kaga-ya Ryokan
Kaga-ya successfully guided 400 guests to safety during the Noto Peninsula earthquake on January 1, 2024, providing timely support for their return home the following day. Michishita will share insights into the circumstances at the time and the preparation that was instrumental in their effective response.

2. Response and Lessons from the Kumamoto Earthquake and Kuma River Flooding
Speaker: Satomi Horio, Third-Generation Proprietor of Hitoyoshi Ryokan
Horio has experience dealing with the Kumamoto earthquake (2016) and the severe flooding caused by heavy rains in 2020. Attendees will learn about the concrete measures and preparations that can protect guests during seismic or flooding events.

3. Practical Guidance for Emergency Situations
Speaker: Masato Takamatsu, Head of the Tourism Resilience Research Institute
Drawing on the experiences shared by the previous speakers, Takamatsu will elaborate on actions and preparations necessary to ensure the safety of customers, particularly foreign travelers, during emergencies.

Additionally, the seminar will introduce resources like disaster response manuals, Tokyo's disaster prevention application, and related initiatives.

Contact Information

- For inquiries about the event:

Tokyo Metropolitan Government, Bureau of Industry and Labor, Tourism Division, Acceptance Environment Section, Phone: 03-5000-7329

- For questions regarding seminar content and registration:

Disaster Response Enhancement Seminar Management Office (NTT Data Management Research Institute), Phone: 03-6261-4012

This seminar is an excellent opportunity for tourism operators to enhance their disaster response capabilities, ensuring that they can provide vital support to foreign visitors during crises. We look forward to your participation!