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Sopra Steria Recognized as Best-in-Class in ServiceNow Services

In an impressive achievement, Sopra Steria has been acknowledged as one of Europe's premier providers of ServiceNow services, earning a coveted Best-in-Class rating from the PAC INNOVATION RADAR for 2024. This distinction places Sopra Steria among a select group of only five providers that showcased exceptional capabilities in the realm of ServiceNow-related offerings.

The Significance of the Recognition

This recognition is not merely a badge of honor; it underscores Sopra Steria's unwavering commitment to assisting organizations in their digital transformation journeys. The PAC INNOVATION RADAR assessed 20 different service providers, scrutinizing their portfolios, strategic visions, and client engagements. Sopra Steria's performance was noteworthy, particularly in its ability to apply ServiceNow solutions beyond traditional IT service management (ITSM) to critical areas such as customer service, human resources, and risk management.

Extending ServiceNow Beyond ITSM

The evaluation by PAC highlighted Sopra Steria's aptitude for broadening the scope of ServiceNow. By extending its services to encompass customer-centric challenges and expanding into HR service delivery and organizational risk management, Sopra Steria has positioned itself as a comprehensive solutions partner. This versatility is particularly valuable for organizations looking to tackle multiple aspects of their operations under one cohesive platform.

Expertise Across Various Industries

Sopra Steria's strength is further derived from its deep-rooted expertise across various sectors. With a dedicated focus on the European market, the firm leverages its extensive knowledge in IT services and consulting. This allows Sopra Steria to cater to the unique needs of industries like public services, healthcare, and financial sectors, adapting its offerings to meet specific regulatory demands and operational challenges.

A Trusted Partner in the Public Sector

A significant highlight of Sopra Steria's recognition is its performance in the public sector. The company’s longstanding relationships with governmental bodies empower it to maintain credibility and trust, essential for implementing ServiceNow across complex organizational structures. This connection is pivotal as governments increasingly adopt digital solutions for efficiency and transparency.

Regional Presence and Knowledge Sharing

PAC noted Sopra Steria's pan-European approach, which facilitates the transfer of best practices among its offices in countries such as France, the UK, Spain, and the Nordics. This model fosters a rich knowledge-sharing ecosystem that enhances the company's ServiceNow capabilities. By comprehending specific market dynamics, Sopra Steria’s regional teams can effectively tackle local regulatory and cultural factors that influence digital transformation initiatives.

Conclusion

As industries navigate the complexities of digital transformation, Sopra Steria stands out as a trusted partner adept at implementing tailored solutions that meet evolving demands. This Best-in-Class ranking by PAC reaffirms Sopra Steria's ambition to remain at the forefront of digital solutions and a go-to partner for organizations in Europe. For more information on Sopra Steria and their various ServiceNow services, visit their official site.