#None #Cloud Computing #Hyland #Content Intelligence

Hyland's Role in Advancing European Innovations

Introduction

In the era of rapid digital transformation, organizations are increasingly looking for ways to harness the potential of their data. Hyland, a leader in content management solutions, is playing a crucial role in this initiative by promoting European innovations through its powerful cloud-based platform, the Content Innovation Cloud™. With advancements in artificial intelligence (AI), Hyland is providing organizations the tools they need to effectively manage unstructured data and drive automation, keeping them ahead of the ever-evolving business landscape.

Accelerating Digital Transformation

During the recent CommunityLIVE World Tour, Hyland showcased its latest innovations aimed at accelerating digital transformation across Europe. The profound advancements in its Content Innovation Cloud™ are not merely technological upgrades; they represent a paradigm shift in how businesses can leverage their existing data. "Europe is at the forefront of digital transformation, and Hyland is proud to be a trusted partner on this journey," commented Michael Campbell, Chief Product Officer at Hyland. He emphasized the company's commitment to empower businesses, allowing them to unlock their data's full potential and implement intelligent automation processes to thrive in a changing regulatory environment.

AI-Driven Innovations

One of the standout features of Hyland’s platform is its AI-powered content intelligence. This technology addresses the complexities associated with unstructured data, providing organizations with insights that were previously unattainable. For instance, Valerie Stam, Senior Vice President of Customer Data at Rabobank, remarked, "AI with intelligent document processing is a groundbreaking innovation, offering solutions for challenges like handwriting recognition in customer processes." Such advancements not only enhance employee productivity but also improve the overall customer journey, leading to more meaningful interactions.

Revolutionizing Business Insights

The heart of the Content Innovation Cloud is its Enterprise Context Engine, which integrates fragmented content from multiple repositories without requiring data migration. This integration allows organizations to access real-time information from various departments seamlessly. The engine offers context-based insights, displaying relevant data tailored to user roles and workflows, enabling quicker and more informed decision-making. Additionally, the platform drives large-scale automation by converting unstructured data into AI-ready data, which generates efficiencies across sectors such as healthcare, finance, and government.

Orchestrating AI Workflows

Hyland has introduced the Enterprise Agent Mesh, a tool designed to coordinate distributed AI agents across systems. This enables organizations to deploy and manage multiple AI agents that work across platforms and repositories, facilitating automated workflows without disrupting existing infrastructures. The dynamic adjustment to changing business contexts allows these agents to respond intelligently to shifts in user actions or business rules, optimizing the alignment of automation with company goals.

Practical Use Cases

The transformation potential of Hyland's Content Innovation Cloud was recently highlighted during an event where clients constructed real-world AI agents, such as:

• - Purchase Invoice Agent
• - Document Redactor Agent
• - Claim Review Agent

These practical examples reflect the underlying capabilities of the platform to meet pressing business challenges. With these innovations, Hyland is not only enhancing operational efficiency but also helping businesses future-proof their processes through effective AI deployment.

Breakthroughs in Knowledge Management

The platform’s Knowledge Enrichment feature transforms unstructured data into AI-enabled data, empowering users to mask sensitive information across over 600 file types, and significantly improving interoperability. Knowledge Discovery further enables organizations to derive enterprise-wide insights through intuitive agent creation, supporting compliance and trust across sectors.

Easy Automation with Hyland Tools

Hyland has made strides in simplifying process design and form creation through natural language-based tools. This evolution drastically reduces configuration time, allowing business users to adapt and iterate solutions rapidly. Moreover, Hyland's Intelligent Document Processing (IDP) now incorporates GenAI-driven conclusions and document class hierarchies, offering deeper contextual insights and accelerating solution configurations.

Conclusion

As Hyland continues to foster innovations across various industries, its recent advancements signal a new era for organizations aiming for digital excellence. The synergistic functionalities in the Content Innovation Cloud, from AI-driven automation to enhanced document management, are invaluable in navigating today's fluctuating business environments. As highlighted by Paul De Leer, Sales Director at Atos, these technologies embody a practical yet transformative approach, establishing Hyland as a pivotal player in fostering a smart, compliant, and innovative future for businesses in Europe and beyond. For more information, visit Hyland.com.