AI Startup Recursive Develops Unique Assessment Tool for Coaching Quality Evaluation

Recursive Develops AI Agent for Coaching Quality Evaluation

AI startup Recursive Inc., headquartered in Shibuya, Tokyo, has recently launched an innovative AI agent aimed at evaluating the quality of coaching sessions. This tool, known as the "Coaching Quality Evaluation Tool," is specifically designed for Coach A, a leading executive coaching firm also based in Tokyo. The development of this AI agent marks a significant step towards optimizing the assessment of coaching sessions, which traditionally required extensive human effort and time.

Recursive combines the latest advances in AI technology with the established expertise of Coach A, utilizing International Coaching Federation (ICF) core competencies as well as Professional Certified Coach (PCC) markers to enhance evaluation accuracy. By harnessing audio data from coaching sessions, the AI agent analyzes interaction quality, providing coaches with insights to help improve their methods and ultimately the outcomes for their clients.

Development Background

Since its establishment, Coach A has prioritized enhancing coaching quality through dialogue-focused organizational development. The company has developed its internal training and assessment mechanisms to continually elevate the skills of its coaches over the past 25 years. Combining its rich experience with training from renowned international coaches, Coach A aims for the ongoing professional growth of its coaching staff.

Moreover, the "Coaching Research Institute" within Coach A has taken the lead in visualizing coaching outcomes, a process that directly informs service improvements. Evaluations of coaching capabilities are done by multiple specially trained assessors using audio recordings of sessions, based on mutual agreements with clients. However, evaluating every coaching session manually presents a significant challenge due to the substantial time and resources required.

In response to this challenge, Coach A partnered with Recursive to develop the AI-driven quality assessment tool, chosen for its ability to provide flexible and rapid customization. Recursive’s proprietary AI platform, Recursive AI, features advanced document analysis and has been specifically tailored to meet the unique needs of Coach A by integrating insights from experienced evaluators.

Overview of AI Agent

The AI agent developed by Recursive can analyze audio data from coaching sessions stored by Coach A, applying the ICF core competencies and PCC markers to assess session quality. With the explicit aim of improving coaching standards, Coach A ensures that only data obtained with client consent is utilized for evaluation purposes, maintaining transparency and ethical considerations throughout the process.

The assessment process revolves around verifying session quality against the set standards and identifying sessions that may benefit from more detailed human evaluation. This capability to isolate specific sessions for deeper insight will streamline the feedback mechanism within Coach A and expedite the overall evaluation process, leading to faster enhancements in coaching quality.

As a direct result of adopting this AI agent, Coach A anticipates an advanced structure for assessing coaching sessions and implementing improvements, leading to continuous development for its coaches and better-quality services across all programs.

Looking ahead, both Coach A and Recursive are committed to furthering the quality of coaching through the comprehensive deployment of this AI agent, enhancing not only their operational efficiency but also the value they provide to clients.

Learn more about Recursive Inc. and its focus on sustainable business transformation via AI solutions at Recursive AI.