Convenient Rental Reservation System at Chateraise Ski Valley
Chateraise Ski Valley Nobeyama, located in the beautiful Nagano Prefecture, has recently implemented a new rental reservation system starting from January 10, 2026. This development, brought to you by Good Fellows JTB, a partnership between Good Fellows Co., Ltd. and JTB Corporation, leverages the innovative Web Ticket Store, known as Webket®, to allow guests to reserve and pay for ski and snowboard rentals online ahead of their visit.
Enhancing the Customer Experience
With the new online reservation system, customers can streamline their arrival process, significantly eliminating waiting times and making the overall experience much more enjoyable. This transformation addresses a long-standing issue faced by the ski valley, which previously operated on a same-day rental basis. Especially during peak seasons such as year-end holidays and long weekends, guests experienced delays and often encountered out-of-stock equipment.
The introduction of the Webket® system allows for advanced planning and ensures that rental gear is secured before guests even arrive on site.
The New Rental Process
Using Webket®, customers can select their desired rental equipment, pick sizes, and complete payment all from the comfort of their own homes. This proactive approach means that when they arrive at Chateraise Ski Valley, all they need to do is pick up their gear at the rental counter without any hassles.
Rental Options
The rental service offers four distinct packages tailored to various needs:
- - Ski Full Set Rental: Includes skis, boots, poles, and winter wear.
- - Snowboard Full Set Rental: Includes snowboard, boots, and winter wear.
- - Ski 3-Piece Set: Just the essentials - skis, boots, and poles.
- - Snowboard 2-Piece Set: The basic package of snowboard and boots.
This variety ensures guests can choose the perfect equipment set for their skiing adventure.
Seamless Integration
An exciting aspect of the new system is its seamless integration with existing ticketing solutions already implemented at the facility. Guests purchasing lift tickets can simultaneously reserve any rental equipment through Webket®, allowing for unified management of their ski day. This not only reduces overhead for the facility but significantly streamlines operations, including sales and performance tracking.
Future Endeavors
The implementation of this rental reservation system marks just the beginning. Chateraise Ski Valley aims to aid in improving operational efficiency and customer satisfaction. In the future, the facility plans to transition to a fully reservation-based rental service, further enhancing the ski experience. The initiative aligns with their commitment to sustainability and harnessing digital technology solutions to contribute positively to the tourism industry.
By collaborating with digital platforms, Chateraise Ski Valley intends to ensure that both visitors and operators benefit fully from this modernized approach to winter sports.
Additional Information
- - Start Date of Service: January 10, 2026 (Reservations can be made from three days prior to the desired rental day.)
- - Rental Site: Webket®
- - Location for Pickup: Chateraise Ski Valley Nobeyama Rental Counter
- - Official Website: Chateraise Ski Valley
Good Fellows, a key player in ticketing for various attractions, along with the robust capabilities of JTB in tourism, aim to elevate the experience of winter sports enthusiasts at Chateraise Ski Valley while focusing on efficiency and customer satisfaction. For more inquiries, follow this
link.