United Airlines and ID Dataweb to Address Loyalty Fraud at Spring Conference 2025

The upcoming Loyalty Security Alliance (LSA) Spring Conference 2025 is poised to be a pivotal event in the fight against loyalty fraud. Scheduled for May 20-21 in Dublin, Ireland, this conference will feature discussions spearheaded by leaders in the industry, including representatives from United Airlines and ID Dataweb.

ID Dataweb’s Expansion and Key Sessions

ID Dataweb, renowned for its innovative approach to identity security and digital trust, is set to play a significant role at the conference, showcasing its latest initiatives that aim to combat loyalty program fraud. One of the highlights will be the introduction of the beta phase for the international expansion of its MobileMatch service, a document-free identity verification solution. This program, already successful in the US, Canada, and the UK, promises to streamline identity verification processes for multinational companies, helping to ensure enhanced user protection globally.

Speaking Sessions

ID Dataweb will deliver compelling presentations during the conference. The first session titled “Fraud Movement from Transaction to Identity-based” will take place on Tuesday, May 20, from 4:35 PM to 5:00 PM IST, featuring Spencer Crane, ID Dataweb's Vice President of Product, alongside Christopher Staab, CEO of Ai Events. This session will explore the shift from traditional credit card fraud to identity-based fraud, focusing particularly on Account Takeovers (ATOs) — a growing threat in digital security.

In a follow-up session on Wednesday, May 21, from 9:00 AM to 9:30 AM IST, Crane will co-present “The Role of Fraud Prevention in Enabling Customer Trust” with Hayley McCormick, Director of Digital Fraud at United Airlines. Their discussion will underscore the significance of robust identity verification methods in preventing attacks on loyalty programs, thereby fostering trust and safety for customers.

Networking Opportunities

Conference attendees will have ample opportunity to engage with ID Dataweb's team at their booth, where representatives will explain how their identity security solutions are being employed globally to minimize fraud and bolster customer confidence.

The event will also feature contributions from other industry giants like Amazon Web Services, Booking.com, British Airways, Hertz, and Lufthansa, which will contribute to dynamic discussions on loyalty and security.

About ID Dataweb

Founded to bridge the gap in identity verification, ID Dataweb emphasizes the importance of establishing a seamless yet secure user experience — an approach that is critical as enterprises transition towards fully digital engagements with their clients. Their goal is to ensure that the individual interacting online is indeed who they claim to be, providing verification solutions that deliver high assurance with minimal friction.

As companies grapple with the complexities of digital identity, ID Dataweb stands as a frontrunner, dedicated to empowering organizations through advanced identity security solutions.

For those interested in learning more about the conference and ID Dataweb's initiatives, further details can be found on their official events page. This conference represents an excellent opportunity for industry stakeholders to share insights and strategies on building safer, fraud-resistant loyalty programs.