Transforming Interaction at EXPO 2025 with GENCHI
In a remarkable display of technology at the
2025 World Expo in Osaka, the innovative company,
toraru, showcased its groundbreaking remote interaction platform,
GENCHI. With
over 10,000 attendees experiencing it firsthand, the platform aims to address the global issue of inequality, allowing people to connect in ways previously thought impossible.
The GENCHI Experience
During the expo, visitors could engage in a virtual telepresence experience called
GENCHI, which facilitated immersive commerce and real-time remote interactions. Attendees logged into the GENCHI platform from the expo in Osaka to operate remote gig workers located across Japan—specially using tools like smartphones to demonstrate and engage with the local environment.
One participant noted how they could traverse the bustling streets of
Asakusa while remaining in Osaka, highlighting the futuristic capabilities of GENCHI. Shoppers explored retail outlets, purchased items, and even worshipped at local shrines, all while seamlessly engaging with the remote workforce.
Cross-Continental Connections
What’s more, GENCHI allowed an attendee from
Los Angeles, situated about
9,000 km away, to join the Osaka expo in real-time. This unique interaction piqued curiosity as they conversed with other attendees about various aspects of the expo, including food allergies in Japan, sparking fascinating discussions across cultures. Many visitors expressed delight in their interaction with someone from Los Angeles for the first time, demonstrating the platform's appeal to all generations.
Additionally, participants experienced other facets of Los Angeles, as they logged in from Osaka to view lively murals and diverse communities, enriching their understanding of different cultures. This immersive engagement provided a surprising and enjoyable learning experience for many, including those who had never traveled internationally before.
Remote Robots and Future Potential
The expo also featured remote-operated robots known as
IVY. These machines enabled visitors to interact with the venue as if they themselves were present, merging technology and human presence. People could inquire about IVY’s functionality, sparking a wave of curiosity about the burgeoning field of telepresence technology.
Moreover, experiments related to
immersive commerce were conducted, allowing visitors to purchase items effortlessly with just a click of a button. This innovative method ensures that even those who cannot communicate verbally can complete transactions seamlessly.
Feedback from Visitors
Visitor reactions to GENCHI were overwhelmingly positive, with many expressing their desire for broader applications. Comments included:
- - Bridging Experience Gaps: Many guests saw potential in using GENCHI for educational experiences that might be inaccessible due to financial constraints.
- - Family Connections: There were also shared dreams of using GENCHI to visit long-distance family members, bringing them closer to loved ones.
- - Nostalgic Journeys: Some attendees fulfilled long-held dreams, such as visiting a childhood favorite soba restaurant in Asakusa via the platform.
Reactions from Gig Workers
For those working as gig workers during the expo, they shared the fulfillment that came from connecting with participants. Receiving positive responses from users intensified their engagement, emphasizing the human aspect of technology. They cherished the mutual exchange that enhancesthe overall experience for both sides, ultimately achieving toraru’s mission of alleviating global disparities.
toraru’s Vision
At the heart of toraru’s mission lies the vision of a world where anyone can freely navigate their desired locations without constraints. With GENCHI's ongoing development, they hope to implement technologies that expand human interaction and understanding across cultures. The platform is currently focused on enabling foreign business visitors to Japan, thus paving the way for a future where physical and digital boundaries blend seamlessly.
Upcoming Exhibition
The excitement doesn’t end with the expo! On
November 17th and 18th, 2025, GENCHI will be re-exhibited at
QUINTBRIDGE in Osaka, allowing even more attendees to immerse themselves in this innovative technology.
With a commitment to foster a world of equality, toraru’s GENCHI platform stands at the forefront of a new era in remote interaction and immersive commerce.