SAI360 Welcomes New Leaders to Enhance Strategic Growth and Customer Experience

SAI360 Strengthens Its Leadership Team

In a significant move aimed at driving growth and innovation, SAI360, a prominent platform specializing in ethics, governance, risk, and compliance, has introduced two key figures to its Executive Leadership Team. On January 6, 2025, Paula Sobb stepped in as Chief Customer Officer, while Jimmy Lin took on the role of Chief Product Officer on January 13, 2025.

Peter Granat, SAI360’s CEO, expressed his enthusiasm about these appointments, emphasizing the company’s commitment to improving customer experiences while continuing to innovate. Granat noted that both Sobb and Lin are well-versed in the B2B software industry, holding impressive track records that have enabled firms to scale effectively.

Jimmy Lin’s Experience

Jimmy Lin arrives at SAI360 with over two decades of product management and marketing expertise, holding senior positions at industry leaders such as UPS, Navex, and RoadSync. His coming role at SAI360 will entail directing innovative advancements in technology that align with the increasing needs for comprehensive risk management and regulatory compliance solutions.

Michael Rasmussen, an analyst from GRC 20/20 Research, commended Lin, highlighting his transformative leadership qualities and ability to harmonize technology with business objectives, which is vital for generating substantial value for companies. Rasmussen remarked, "Jimmy's ability to foster collaboration, drive strategic growth, and deliver impactful solutions makes him an incredible asset to SAI360. His expertise, vision, and passion for GRC product innovation are unparalleled."

Paula Sobb’s Contributions

Paula Sobb, on the other hand, boasts an impressive 25 years of customer-oriented roles, excelling in customer success teams at organizations such as LifeLoop, Sinch, and Reltio. Her recent recognition as one of the Top 100 Customer Success Strategists by the Customer Success Thought Leadership Awards in 2024 illustrates her impact in the field. At SAI360, Sobb is expected to spearhead initiatives that enhance customer engagement and satisfaction at every interaction.

Howard Zev, President of SAI360, praised Sobb’s customer-centric approach, indicating that her primary focus will be to enhance the customer experience significantly and generate greater value across all touchpoints within the organization.

Looking Ahead

The addition of Lin and Sobb marks an exciting chapter for SAI360 as it seeks to propel its services and innovative capabilities further. By integrating ethics, governance, risk, and compliance technologies and training, the company aims to provide organizations with a fresh perspective on managing risk. This strategic direction reflects SAI360’s dedication to expanding its offerings and improving its service to customers globally.

For further information about SAI360 and its recent developments, visit SAI360's website. The company continues to emphasize its role in helping organizations navigate complex risk landscapes effectively, ensuring they can manage potential threats from every conceivable angle.