#AI Training #SmartSkill Talk #Revic Global

Revic Global Achieves 40,000+ IDs for SmartSkill Talk

Revic Global, headquartered in Minato, Tokyo, has announced that its innovative AI-powered interactive role-play tool, SmartSkill Talk, has surpassed 42,000 issued IDs in just over 14 months since its launch in June 2025. This remarkable achievement highlights the growing demand for enhanced training solutions across various industries, including major life insurance companies, regional banks, large pharmaceutical firms, food manufacturers, and staffing agencies. Companies have increasingly adopted SmartSkill Talk to address issues such as strengthening sales capabilities, improving appointment rates, enhancing the practical skills of new employees, and providing 1-on-1 training for management.

Responding to the Need for Enhanced Dialogue Skills

As the workforce continues to shrink, many companies are racing against time to expedite the development of their human resources. Particularly in roles involving sales, customer service, and management, it is crucial to not only understand theoretical knowledge but also to apply it effectively in real-life scenarios. The lack of practical experience in these environments has been a persistent barrier to improving field capabilities.

Alongside this, the trend towards people-centered management has shifted the paradigm of workforce development from reliance on subjective abilities or individual mentor skills to a more standardized, data-driven approach. Traditional face-to-face role-playing conducted by senior colleagues introduces challenges including scheduling issues and inconsistencies in teaching methods and evaluation standards. This has led to widespread calls for a cohesive and qualitative training approach across organizations.

In this context, AI role-playing programs that allow for repeated practice anytime and anywhere, combined with objective evaluations, have garnered significant interest. The rapid adoption of SmartSkill Talk is a testament to this trend.

What is SmartSkill Talk?

SmartSkill Talk is an interactive training tool that leverages AI to create role-play scenarios aimed at developing self-sustaining human resources. It offers a virtual experience that ensures psychological safety through self-training, enabling users to feel their growth. While the initial focus was on accelerating the readiness of sales staff, the tool has also expanded its utilization to encompass management communications between supervisors and their team, Japanese language training for foreign employees, and enhancing practical English skills for those stationed abroad. Its customizable scenario and evaluation functions allow organizations to construct training environments tailored to their specific needs.

AI provides comprehensive feedback and standardization of role-playing practices, effectively minimizing variations in instruction and significantly reducing the time spent on training. This advancement helps organizations move away from reliance on individual expertise to boost overall performance, fostering greater confidence for employees in the field, which in turn enhances engagement and retention.

Five Reasons to Choose SmartSkill Talk

1. Custom Scenarios and Evaluations
With the ability to freely configure scenarios and evaluation criteria, organizations can unify their desired outcomes, supporting the integration of unique