Water Emergency Team Achieves Top Customer Satisfaction in 2026 Ranking

Water Emergency Team Achieves Top Ranking in Customer Satisfaction

In a notable achievement, the Water Emergency Team, operated by Clear Life Co., Ltd., has been awarded the first place in the leak services division in the 2026 GMO Customer Satisfaction Ranking. This recognition was announced by GMO Research & AI, headquartered in Shibuya, Tokyo, highlighting the exceptional service provided by the company in emergency plumbing repairs.

About the Ranking

The GMO Customer Satisfaction Ranking aims to provide a reliable gauge of brand value based on the experiences of actual users. The methodology involved online surveys, and responses were gathered from 3,001 individuals who had used professional emergency plumbing services within the last three years. The survey period was from November 18 to December 8, 2025, and it included a target demographic of ages 18 to 84.

The definition of the service encompassed urgent plumbing issues, such as leaks, clogs, and drainage problems, across various household areas including kitchens, bathrooms, and toilets. The ranking evaluated 16 service providers, ensuring a comprehensive review of the plumbing service landscape.

With ten years of operation under its belt, the Water Emergency Team feels honored to receive such recognition, emphasizing a commitment to continuous service improvement. Clear Life's CEO, Yuichi Yamashita, stated, “Winning the first place in the leak services category is a significant honor for us, and we strive to exceed our customers' expectations consistently.”

Services Offered by Water Emergency Team

The Water Emergency Team provides a wide range of plumbing services, ensuring rapid response to various issues. Their main offerings include:

- Leak repairs: Prompt fixes for all kinds of water leaks.
- Clog removal: Expert assistance in clearing blocked drainage systems.
- Installation and repairs of piping: Both hot and cold water systems.
- High-pressure cleaning: Effective solutions for drainage and sewage systems.
- Faucet and fixture exchange: Installation and repair for taps and faucets.
- Comprehensive renovations: Upgrading and remodeling of water-related facilities.

Their proactive approach ensures free estimates and on-site assessments before any work begins. The team is available 24/7, providing immediate support for unexpected plumbing issues.

Operating Areas

While the Water Emergency Team serves clients across Japan, they also mention that some remote islands may have limited service availability.

Company Overview

Clear Life Co., Ltd. is the parent company of the Water Emergency Team, located in Osakasa City, Osaka Prefecture. Below are relevant links to learn more:

With a dedication to customer satisfaction and service excellence, the Water Emergency Team aims to keep providing top-notch plumbing solutions, reaffirming their commitment through accolades and the trust of their clientele.