#Japan #Gunma #Hospitality AI #Tradition Fit #Pascom Japan

Hotel Sanderson Implements Innovative AI Solution

In a significant advancement for the hospitality industry in Gunma Prefecture, Hotel Sanderson has partnered with Pascom Japan Co., Ltd., represented by its President Teraaki Arai, and TradFit, led by President Yoshiki Toda, to introduce an innovative AI solution named Hospitalia. This state-of-the-art technology aims to tackle various challenges within the hotel and nursing care industries by utilizing AI, voice assistance, robotics, and IoT.

The implementation of Hospitalia marks a milestone, being the first of its kind in Gunma Prefecture. The system is designed to replace traditional in-room telephones, allowing guests to place orders for amenities such as towels, chargers, and hair irons through simple voice commands or touch panel operations. Staff members can then confirm these orders via a PC at the front desk or through their smartphones, reducing the operational burden of phone interactions while enhancing efficiency.

Hospitality technology has evolved with the times, and the strategic integration of data collection within this system allows Hotel Sanderson to leverage insights for better business decision-making. Furthermore, the new technology is seen as a cost-cutting solution for updating outdated in-room telephone systems, which is particularly important given the recent surge in inbound tourism.

Overview of the Companies Involved

Pascom Japan Co., Ltd.

Pascom Japan, established in October 1991, aims to create a new society driven by ICT innovation. With its headquarters located in Maebashi, Gunma, the company is dedicated to providing one-stop services in areas such as business phones, network infrastructure, system development, and signage. Their corporate philosophy revolves around customer satisfaction, societal benefit, and employee joy, ensuring services are tailored to meet evolving needs.

TradFit, Inc.

Founded in August 2017, TradFit has emerged as a pioneering startup recognized by Amazon as a certified solution provider for Alexa Smart Properties for Hospitality. The company focuses on harnessing cutting-edge technologies, including AI and IoT, to address labor shortages in the hospitality, healthcare, and administrative sectors. Their services not only enhance operational efficiency but also contribute to the overall quality of experiences for guests and patients alike.

Impacts on the Hospitality Sector

The introduction of Hospitalia in Hotel Sanderson signifies a shift towards more automated and technology-driven customer service. Guests can enjoy a seamless experience, showcasing the hotel’s commitment to adapting to modern expectations and enhancing satisfaction. Moreover, the financial implications are substantial, as the joint efforts between TradFit and Pascom Japan aim to improve profitability by reducing reliance on manual labor and minimizing operational costs.

There are already plans to extend the use of Hospitalia to the nursing care sector within Gunma Prefecture, highlighting the scalability of this technology across various industries. The collaborative endeavors between these innovative companies underline a broader commitment to resolving social issues posed by labor shortages and improving service efficiency in contemporary settings.

TradFit aspires to become a leader in facilitating open innovation, connecting partners to foster local communities further. With the extensive capabilities of their service platform, TradFit not only aims to improve the experiences of guests and patients alike but also to contribute to regional revitalization through collaborative ventures.

Conclusion

As Hotel Sanderson takes this significant step forward with AI integration in their operations, the synergy between Pascom Japan and TradFit exemplifies how technology can redefine service standards while addressing pressing challenges in the hospitality industry. This innovative partnership marks a bright future for the hotel in adapting to both local and international demands, setting an ambitious precedent for others in the industry to follow.

For more information about Hotel Sanderson, please visit their official website at Hotel Sanderson. Additionally, inquiries regarding this initiative can be directed to TradFit at info@tradfit.com.