#United States #Rancho Cucamonga #Patient Safety #Joint Commission #Inland Empire Health

Inland Empire Health Plan Hospitals Set New Standards for Patient Safety

Inland Empire Health Plan (IEHP) has made remarkable strides in patient safety and quality of care recognition. As of May 2025, nearly half of all certifications awarded by The Joint Commission across California in four critical categories were received by hospitals within the IEHP network. This achievement underscores the organization’s commitment to elevating healthcare standards for communities in Riverside and San Bernardino counties.

The Joint Commission is a globally recognized entity dedicated to improving healthcare quality and patient safety. The certification process is stringent, relying on evidence-based practices to ensure optimal patient outcomes. Each hospital in the IEHP network that achieved these certifications not only demonstrated compliance with national standards, but they did so in record time, with Gold Seal of Approval certifications being completed within a mere twelve months.

Partnership and Commitment to Excellence

IEHP’s Chief Executive Officer, Jarrod McNaughton, emphasized the significance of this accomplishment, stating, "This is such a significant achievement, not just for IEHP but for all of our hospital partners. Completing certification requirements in less than a year shows just how dedicated our entire network is to ensuring our community has access to quality health care services."

Through collaboration with The Joint Commission, hospitals engage with disease-specific certification programs aimed at enhancing patient care. Sylvia Lozano, the Vice President of Hospital Relations at IEHP, highlighted the collaborative spirit, stating, "Our collaboration with The Joint Commission and Inland Empire area hospitals demonstrates our united commitment to quality and safety by evaluating our disease-specific programs against evidence-based standards."

Notable Certifications Achieved

The success of the IEHP network is evidenced by the particular certifications earned by its hospitals. Specifically, 13 hospitals attained Sepsis Certification, representing about 45% of all such certifications in the state. Among these standout facilities are:

• - Barstow Community Hospital
• - Desert Regional Medical Center in Palm Springs
• - Hemet Global Medical Center
• - St. Bernardine Medical Center in San Bernardino
• - San Antonio Regional Hospital in Upland

Additionally, six in-network hospitals earned Advanced Certification in Perinatal Care, showcasing their excellence in maternal and newborn care. These include:

• - Riverside University Health System Medical Center
• - Loma Linda University Children's Hospital

Moreover, Loma Linda University Medical Center obtained the Advanced Certification in Heart Failure, while Pomona Valley Hospital Medical Center achieved certification for pneumonia care.

A Bright Future for Inland Empire Residents

Ken Grubbs, Executive Vice President of Accreditation and Certification Operations at The Joint Commission, commended the efforts of the IEHP network: "The Joint Commission applauds Inland Empire Health Plan and its network hospitals for prioritizing safe, high-quality patient care for all through the pursuit of Joint Commission certification." This endorsement not only celebrates their current achievements but also sets the stage for future advancements in health service delivery.

The certifications represent a concerted effort by IEHP and its partnering hospitals to improve care quality continuously. As healthcare accessibility expands, particularly with the introduction of Covered California plans, the commitment to optimal care remains steadfast. Today, IEHP operates with a dedicated team of nearly 4,000 staff members, all sharing the vision – to ensure that communities in the Inland Empire enjoy vibrant health and comprehensive care access.

Conclusion

The impressive recognition received by IEHP network hospitals illustrates a trailblazing commitment to healthcare excellence. As they continue to uphold and surpass industry standards, patients in Riverside and San Bernardino counties can have confidence in the quality of care they are receiving. The ongoing collaboration and determination exhibited by these healthcare providers is paving the way for a healthier future for the entire region.