#United States #Business Development Resources #HVAC Training #PPATEC #Grantville

Collaborating for HVAC Excellence: BDR Partners with PPATEC

Business Development Resources (BDR), a leading figure in training and coaching for the home services industry, has announced an exciting partnership with PPATEC, known for its expertise in technical education for the Pennsylvania Petroleum Association. This collaboration aims to enhance the skills and profitability of HVAC contracting teams through hands-on training courses scheduled for early 2026.

Upcoming Courses

The partnership will kick off with two in-person courses targeting both business management and technical skills for HVAC professionals.

1. Managing Growing Service Profitably – This course will be led by Jennifer Shooshanian, a senior service coach and trainer at BDR. Scheduled for February 25-26, 2026, it is designed specifically for business owners and service managers. Participants will learn a framework to effectively manage a profitable services department, utilizing strategies employed by some of the most successful HVAC companies in the industry.

2. Top Gun Technician Excellence – This course, hosted on March 31-April 1, 2026, will be conducted by Shaun Weiss, head coach and trainer at BDR. Its focus will be on enhancing technicians' customer communication skills and establishing effective service delivery procedures, which are crucial for reducing callbacks and increasing referrals.

BDR's Matt MacArthur, senior vice president of training and marketing, expressed excitement about the collaboration, highlighting the positive impact and engaging experiences these classes have delivered in the past. According to him, the training is expected to empower HVAC teams as they enter a new year.

State-of-the-Art Training Facility

The venue for these training courses is PPATEC's state-of-the-art facility located in Grantville, Pennsylvania. The center is well-known for its modern classrooms and realistic lab environments that not only cater to new students entering the HVAC field but also offer seasoned technicians opportunities to further their skills.

PPATEC aims to serve as a full-service training provider for the home service industry. Ted Harris, executive vice president of PPATEC, stated that their focus is on hands-on training solutions for service and installation technicians. This partnership is set to extend beyond technical training, offering valuable educational opportunities aimed at promoting both profitability and customer engagement skills for service departments.

Register for Courses

Those interested in attending these courses can register online:

• - For Managing Growing Service Profitably, visit BDR Registration.
• - For Top Gun Technician Excellence, visit BDR Registration.

About BDR and PPATEC

Business Development Resources (BDR) has been a premier provider in the home service contractors' sector since 1998, offering business growth resources through coaching and training solutions. Many contractors benefit from programs such as Profit Coach, which helps over 600 contractors across North America.

PPATEC, the technical education center of the Pennsylvania Petroleum Association, specializes in hands-on training for the HVAC and energy sectors. Their courses are designed to meet the needs of both new entrants and experienced professionals, enhancing skills in areas such as air conditioning and plumbing.

This partnership marks a significant step in elevating the HVAC industry's operational excellence, ensuring that contractors remain competitive and profitable.

For more information about BDR and PPATEC, visit BDR or PPATEC.