Living Club Kanagawa Introduces Smart Delivery System for the First Time in Japan

Introduction

In a groundbreaking initiative, Living Club Kanagawa has become the first in Japan to implement Linough's 'Smart Delivery' service, set to start on January 5, 2026. This new system aims to enhance the delivery experience for residents of five designated co-op areas in Kanagawa Prefecture, including places where many residents live in auto-lock apartments.

What is 'Smart Delivery'?

The 'Smart Delivery' service uses a technological advancement known as the NinjaEntrance smart lock to grant authorized delivery personnel access to common building entrances, allowing them to securely deliver items right to residents’ doorsteps, even if they are not home. This innovation is expected to revolutionize the delivery process, making it both safer and more efficient.

Benefits of the Initiative

Living Club Kanagawa has consistently sought ways to improve delivery services for its members, traditionally employing either direct hand delivery or drop-off methods at specified times. However, challenges arose, especially in the case of auto-locking apartments. If a member was not at home, delivery personnel were unable to enter the building, leading to increased costs from failed deliveries and rescheduling. This new 'Smart Delivery' system addresses these issues with a robust and secure solution.

Enhancing Sustainability

Additionally, the new service will contribute to reducing carbon dioxide emissions linked to unnecessary re-deliveries, aligning closely with Living Club Kanagawa's commitment to fostering a sustainable future. Encouraging efficiency and sustainability among its operations is paramount as they strive to better serve their members and communities.

How Does 'Smart Delivery' Work?

Using the NinjaEntrance system, authorized delivery personnel can unlock the entry to an auto-lock apartment building safely. Each access event is recorded to ensure security, providing peace of mind for residents concerned about unauthorized access. Notably, the implementation of this service comes at no extra cost to building management companies, owners, or co-op associations.

Implementation Success

As of January 2026, 'Smart Delivery' has been successfully implemented in over 19,000 buildings across Japan, showcasing its viability and effectiveness. This extensive reach highlights Linough's dedication to enhancing the logistics of urban living, ensuring that residents can enjoy the convenience of home delivery without compromises.

Conclusion

Living Club Kanagawa’s partnership with Linough marks a significant step forward in delivery logistics, catering specifically to the needs of modern residents who rely on the convenience of online shopping and reliable delivery services. By embracing this innovative approach, Living Club Kanagawa not only improves service efficiency but also reinforces its commitment to sustainability. The future of home delivery in Japan looks brighter with technologies like 'Smart Delivery' paving the way for a more convenient and eco-friendly lifestyle.