Lokam.ai's Bold U.S. Expansion: Innovative AI Transforms Automotive Sales
Lokam.ai's Innovative Growth in the Automotive Sector
Overview
In a remarkable move, Lokam.ai is making significant strides in the U.S. automotive market with the introduction of new leadership and partnerships, marking its commitment to transforming dealership operations through technology. Recently, the company welcomed Jason Kozak as its Sales Director and expanded its client roster, adding notable names like Prestige Kia and Joseph Airport Hyundai. Furthermore, it has become the first native agentic partner on QoreAI's unified dealership data platform, enhancing its offerings in the automotive technology landscape.
Impressive Growth Metrics
Lokam.ai is demonstrating remarkable performance metrics following its launch. Just nine months in, the platform is witnessing a 45% growth month-over-month, maintaining a notable zero customer churn rate. This momentum comes on the heels of a successful funding round, which saw an investment from Scott Falcone, owner of World Kia Joliet and World Hyundai Matteson, who was eager to support the platform after seeing its impact in his dealerships.
Success Story: Prestige Kia
The impact of Lokam.ai’s platform is evident in its partnership with Prestige Kia. In a short span of just 21 days, Lokam.ai's AI voice agents successfully re-engaged 110 unsold showroom prospects, showcasing a call completion rate of around 80%. This strategic outreach led to 27 qualified leads being directed to the sales team, resulting in four successful deals and an impressive gross profit increase of $20,320. These rapid results underscore the efficiency of the platform and its ability to tap into existing traffic, providing a significant ROI that exceeded the dealership's expectations.
Expanding Partnerships: Joseph Airport Hyundai
In addition to Prestige Kia, Lokam.ai is set to enhance operations at Joseph Airport Hyundai, part of the prestigious Joseph Auto Group in Cincinnati. This group consists of 18 dealerships representing top brands like Audi, Honda, and Toyota. The collaboration aims to reactivate unsold showroom leads and ensure consistent follow-up with every customer after service visits. Through effective engagement, Lokam.ai also aims to escalate any customer dissatisfaction immediately to management, thereby retaining satisfied customers and automating the process of collecting Google reviews.
Leadership Announcement: Jason Kozak
The appointment of Jason Kozak marks a key strategic move for Lokam.ai. With extensive experience within both retail and vendor spheres of the automotive industry, Kozak brings invaluable expertise from his background with organizations like West Herr Automotive Group and TrueCar. His leadership is expected to drive Lokam.ai’s dealership expansions and refine the customer engagement strategy within the industry. Kozak emphasizes that Lokam.ai is designed to enhance rather than replace the human workforce in dealerships, addressing critical operational challenges dealers face around follow-ups and customer retention.
Pioneering Through QoreAI Partnership
Lokam.ai's inclusion as the first native agentic partner on the QoreAI platform is a groundbreaking achievement. This alliance allows automotive dealerships to seamlessly integrate Lokam.ai's solutions without the need for additional integrations. The system utilizes unified data from the dealer’s existing platforms, ensuring a streamlined process that improves both customer engagement and operational efficiency.
Testimonies from Industry Players
Scott Falcone's investment in Lokam.ai is a testament to its effectiveness, as he witnessed firsthand the substantial improvements in sales and customer satisfaction at his dealerships. With Google review ratings soaring from 4.0 to 4.8, and an increase in sales of 15 additional vehicles per month attributed to the AI follow-ups, Falcone stands as an advocate for Lokam.ai’s capabilities. His achievements alongside the platform provide clear evidence of the ROI and operational advantages that Lokam.ai provides to automotive dealerships.
Conclusion
As Lokam.ai continues to evolve and expand its presence in the U.S. automotive market, its innovative use of voice-first AI is setting a new standard for customer engagement and dealership efficiency. Through strategic partnerships and a focus on technology, Lokam.ai is positioning itself as a leader in reshaping the future of automotive sales.