Ooredoo Group Expands Advanced Analytics with New Partnership with Polystar for Enhanced Network Performance
Ooredoo Group Enhances Network Analytics
In a major move to boost their broadband services, Ooredoo Group has signed a framework agreement with Polystar, a subsidiary of Elisa Industriq. Through this partnership, Ooredoo is set to implement advanced analytics solutions for both mobile and fixed broadband networks across multiple markets. This collaboration, which stems from a long-standing relationship between Ooredoo and Polystar, aims to consolidate various analytics systems into a unified platform, facilitating improved insights powered by AI and streamlined operational processes.
Advanced Analytics for Operator Efficiency
The agreement includes key projects such as OSIX Monitoring and Kalix Analytics, which together leverage DataOps capabilities to enhance data management and analytics precision. By integrating these technologies, Ooredoo will replace several disparate systems with a centralized analytics solution tailored to meet the diverse needs of various operational teams. This ambitious project will be rolled out in three phases, highlighting Ooredoo's commitment to harnessing the latest in data analysis and AI technologies.
The first phase has already commenced, focusing on a rapid deployment that has established a scalable analytics infrastructure, notably supporting the company’s investments in 5G stand-alone (SA) technology. Future phases will further enhance data integration and enrich their analytics capabilities, ultimately aiming to employ machine learning techniques for various outcomes such as performance optimization and operational efficiency.
Strategic Goals Aligned with Technology Enhancement
Ooredoo's strategy emphasizes improving their operational frameworks through technology, with AI adoption being a key priority. Timos Tsokanis, Ooredoo's Group Chief Information Technology Officer, noted that streamlining analytics systems into a singular platform facilitates better decision-making aided by robust insights. This unification is expected to bolster operational excellence and refined customer experiences.
SPC (Sales and Performance CO-creation) will play a pivotal role in ensuring that state-of-the-art analytics not only serve internal stakeholders but also translate directly into tangible benefits for customers. Polystar’s solutions promise to elevate service quality, ensure faster issue resolution, and create more coherent user experiences.
Positive Outlook with Early Benefits
As the rollout continues, initial results have demonstrated effective cooperation between Ooredoo and Polystar teams. Ooredoo anticipates realizing early benefits from this strategic investment. Stephen Preston, CEO of Polystar, expressed that the collaboration with Ooredoo represents a notable affirmation of confidence in Polystar’s technological innovations, asserting that this partnership is dictating a path towards future growth and operational success.
The Broader Implications of the Collaboration
The initiative is not only about enhancing operational capabilities; it reflects a broader vision where data analytics drives strategic decisions across the organization. By leveraging advanced analytics and AI, Ooredoo aims to promote smart telecommunications solutions that resonate with both consumer demands and industry trends.
As the telecommunications landscape transforms, Ooredoo’s engagement with Polystar serves as a benchmark for other operators seeking to modernize infrastructure and improve service delivery. The merger of traditional telecom operations with innovative technological solutions underlines the critical need for agility and foresight in driving future advancements.
Conclusion
Ooredoo Group's collaboration with Polystar marks a pivotal step towards redefining telecommunications service performance. With an unwavering commitment to adopting innovative solutions, this partnership is destined not only to enhance network capabilities but also to set a precedent for a data-driven future in telecommunications companies worldwide.