#Saudi Arabia #Riyadh #AI Technology #Kraken #Saudi Energy

Saudi Energy and Kraken Technologies: A Groundbreaking Partnership

In a landmark announcement, Kraken Technologies, a leading provider of energy operating systems, has formed a joint venture with Saudi Energy, the largest electricity provider in Saudi Arabia. This collaboration aims to accelerate digital transformation in the utilities sector across the Middle East and North Africa (MENA) region. The partnership will leverage Kraken's AI-driven platform to streamline operations for Saudi Energy, which manages more than 11.5 million customer accounts.

Why Saudi Arabia Chose Kraken

Saudi Arabia is in the midst of a significant energy transformation, targeting an ambitious goal of 125GW of renewable energy by 2030. This change brings challenges in managing a vast array of decentralized energy sources, maintaining grid stability and flexibility, and meeting increasingly complex customer demands. In response, Saudi Energy has opted for a “digital OS overhaul” as a cornerstone of its next-generation strategy.

Every day, Kraken's Utility-Grade AI™ processes approximately 15 billion data points in real time, optimizing the entire energy value chain – from generation to transmission and distribution, all the way to retail. This comprehensive integration aims to simultaneously achieve cost reduction and maximize operational efficiency.

Key Aspects of the Partnership

1. Large-Scale Migration:

Kraken’s platform will be implemented across all customer accounts in Saudi Arabia to ensure a seamless transition and upgraded service.

2. Exclusive Expansion into MENA:

Headquartered in Riyadh, the new joint venture will extend its digital transformation support to neighboring countries within the region.

3. AI-Powered Grid Optimization:

As renewable energy adoption grows, the partnership aims to enhance demand and supply balancing, ensuring a reliable energy supply.

4. Economic and Employment Contribution:

The initiative will develop regional digital capabilities and generate high-skill jobs in IT and energy sectors.

Future Prospects Through Partnership

Through this collaboration, Saudi Energy is set to strengthen its AI-driven digital innovation strategy, focusing on operational efficiency, organizational resilience, and long-term sustainable growth. Kraken's cloud-native platform integrates billing, service management, data analytics, and smart grid control, supporting energy providers in adopting a proactive approach to digital transformation in an ever-changing market environment.

About Kraken Technologies

Kraken is recognized as the most reliable and accomplished operating system in the energy industry. Utilizing Utility-Grade AI™ and deep industry insights, Kraken aids utility providers in their operational transformations and energy transitions. Supporting over 90 million accounts globally, from households and businesses to large industrial clients, Kraken has achieved up to 40% efficiency improvement and tripled customer satisfaction levels. Noteworthy clients include Tokyo Gas, EDF Energy, E.ON Next, Octopus Energy, Origin, Plenitude, and National Grid.

With headquarters in London and New York, and additional offices in Paris, Tokyo, and Melbourne, Kraken is dedicated to its mission of “improving the lives of one billion people in a decade.”
Check out more at Kraken Technologies.

For more information, contact Kraken Technologies Japan’s Marketing & PR Department via email at [email protected].