On March 11, 2026, Citadel Credit Union made headlines with the announcement of Bonnie Levitt's appointment as the Senior Vice President and Chief Human Resources Officer (CHRO). Levitt, who brings over 20 years of experience in various facets of human resources, including organizational design and leadership development, will steer the credit union's personnel strategy amidst a period marked by notable growth and transformation.
Levitt's background positions her ideally to facilitate Citadel’s ambitious plans following their recent charter conversion. Her role will encompass overseeing critical HR functions such as talent management, leadership development, performance evaluation, and engagement initiatives. The credit union is keen on strengthening its workforce and nurturing an inclusive and high-performance culture, which Levitt is well-equipped to foster.
Before joining Citadel, Levitt was a senior Talent Consultant at U.S. Bank, where she specialized in supporting the national Asset Management and Commercial Banking sectors. She has a proven track record of advising senior leadership on strategic HR matters that include compensation structures and change management. Notably, she was instrumental in the seamless integration of over 200 employees post-acquisition, earning accolades from U.S. Bank for her exceptional implementation of strategic initiatives.
Bill Brown, President and CEO of Citadel Credit Union, expressed his confidence in Levitt's abilities, remarking, "Bonnie is a proven and principled leader who understands that a strong culture is the foundation of strong performance." Such leadership aligns well with Citadel's mission to empower its employees, members, and the communities it serves. Levitt herself conveyed enthusiasm about her new role, stating, "I'm honored to join Citadel at such an exciting moment in its journey. Citadel's mission to build financial strength for those we serve starts with the people who carry that mission forward every day."
Educationally, Levitt holds a Master of Social Work from the University of Pennsylvania and a Bachelor of Arts in Psychology from Georgetown University. She also possesses professional credentials, including PHR and SHRM-CP certifications, alongside qualifications in anti-racism leadership and facilitation of Hogan assessments.
Levitt's succession comes as Mike Alieo retires after more than four years with Citadel, leaving behind a legacy of commitment to employees and members. Her appointment signifies Citadel's dedication to investing in leadership excellence and talent development, paving the way for a progressive and transparent work environment.
For context, Citadel Credit Union is a member-owned financial institution that serves over 285,000 members with approximately $6.6 billion in assets. Recognized as one of the largest credit unions in the Greater Philadelphia area, Citadel provides a range of banking and investment services to individuals and businesses throughout southeastern Pennsylvania and beyond. The credit union’s headquarters is located in Exton, Pennsylvania. With accolades such as being named a top regional bank and a seven-time certified Great Place to Work, Citadel continues to excel in promoting community-focused banking and service excellence. For more detailed information, visit
CitadelBanking.com.