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Mappedin Transforms the Future of Travel

In a groundbreaking development, Mappedin, a leader in indoor mapping solutions, has teamed up with Pittsburgh International Airport (PIT) to enhance the travel experience as part of the airport's expansive $1.7 billion Terminal Modernization Program. This initiative comes at a time when the airport prepares to accommodate nearly 10 million passengers annually while reflecting the region's growth and the community's needs.

A New Era of Airport Experience

The newly designed terminal aims to streamline journey efficiency from the curb to the gate, ensuring passengers experience seamless navigation and connectivity throughout the redesigned spaces. According to Deepak Nayyar, Executive Vice President and Chief Information Officer at PIT, the terminal will resonate with Pittsburgh's essence, featuring family-style meet-and-greet areas, communal green spaces before security, and state-of-the-art technology to facilitate smoother travel experiences. Mappedin’s indoor mapping platform serves as a vital component of this modernization effort, providing a digital layer that integrates passengers with crucial data and operational insights.

Core Focus Areas for Enhanced Travel

In this collaboration, three core themes will define the airport experience of the future:
1. Modernized Airport Experience: The platform offers real-time updates, ensuring passengers remain informed about flight statuses, parking options, and security wait times personalized to their journeys.
2. Optimized Airport Discovery: Leveraging location-based experiences, the platform highlights nearby services and amenities, creating opportunities for revenue enhancement through passenger engagement.
3. Unified Data Aggregation: By integrating real-time operational data into a single mapping system, Mappedin promotes consistency and efficiency across various airport operations.

Enhanced Navigation Features

Individuals arriving at the new terminal can look forward to numerous innovative features that enhance their experience:

• - Real-Time Information: Passengers have immediate access to updates related to flights, parking, and security wait times via the interactive map.
• - Omnichannel Navigation: A consistent experience will be maintained across multiple platforms, including web, mobile, kiosks, and digital displays for easy accessibility.
• - Inclusive Accessibility: The design considers all passengers, ensuring smooth navigation with features like screen reader support, optimized colors, fonts, and simple interfaces for better orientation.
• - QR Code Positioning: Passengers can effortlessly pinpoint their location within the terminal, facilitating a user-friendly experience.

Optimizing Airport Discovery

Beyond navigation, Mappedin enables airports to maximize commercial opportunities through various offerings:

• - Proximity Highlights: Nearby services and concessions are prominently displayed to encourage spending and exploration.
• - Deals and Events: Travelers can easily access promotions and real-time events connected to specific locations, bolstering engagement.
• - Integrated Click-and-Pay Solutions: Features enable seamless food ordering and parking transactions, enhancing convenience.
• - Analytics Dashboard: Real-time insights into passenger behavior help optimize experiences and improve operational efficiency.

Future-Ready Infrastructure

The integration of Mappedin's solutions ultimately creates a scalable digital foundation. This foundation connects passengers to pertinent information when they need it and empowers the airport to make informed decisions aimed at improving flow, satisfaction, and non-aeronautical revenue performance. Yuval Kossovsky, Mappedin’s Managing Director of Transportation, emphasizes the aim to enhance the airport experience as a continuous journey of engagement and growth.

Discover More

To explore Mappedin’s involvement in the transformation of Pittsburgh International Airport and to access the live map, visit flypittsburgh.com.
For additional details on how Mappedin is redefining the airport experience, go to mappedin.com.