#Japan #Generative AI #Real Estate #Shibuya #Comix

Harnessing Generative AI Across Five Divisions

In recent years, the demand for generative AI solutions has surged, particularly within sectors grappling with labor shortages and operational inefficiencies. The challenges facing the real estate and human resources industries—such as increasing document processing demands, excessive manual workload, and lack of effective knowledge transfer—have prompted many companies to seek innovative technological solutions. Comix, based in Shibuya, Tokyo, has been a pioneer in addressing these dilemmas by providing tailored generative AI support across five key operational divisions over a course of ten months.

Background and Challenges

According to the Ministry of Internal Affairs and Communications’ 2024 Information and Communications White Paper, a striking 55.2% of Japanese corporations have adopted generative AI for some operational tasks, with nearly 47.3% utilizing it primarily for email drafting, meeting minutes, and document creation. Despite this adoption, many businesses face a prevalent concern: a lack of understanding regarding effective integration into their workflows. Common sentiments include, “We understand the potential of AI, but how do we implement it in our specific tasks?” This disconnect often results in a gap between AI recognition and practical utilization.

In this context, Comix has initiated customized generative AI interventions for its clients, addressing the unique challenges prevalent in departments such as General Affairs, Recruitment, Sales, Finance, and Education. The company aims to seamlessly incorporate AI solutions tailored to specific operational requirements, promoting significant productivity enhancements.

Service Details

1. Customized One-on-One Generative AI Support

Unlike traditional training sessions, Comix provides a unique experience where CIO Takashi Hashimoto conducts personalized one-on-one online consultations with department heads. These sessions allow for an in-depth analysis of each professional's operational challenges, streamlining processes and identifying specific ways to leverage AI. By utilizing surveys tailored to job functions, the intensity of work, and dependence on individual efforts, an expert can identify effective utilization themes. Subsequent consultations focus on clarifying prompts, operational flows, and important operational considerations.

2. Ten-Month Continuous Backing Across Five Departments

Since the kickoff in July 2025, Comix has maintained continuous engagement, conducting 34 online consultations with eight professionals across five departments. The goal is not simply to explain the use of AI but to emphasize its practical integration into everyday tasks. This method allows departments to experience real-time improvements and efficiencies.

Key Utilization Themes Across Divisions

• - General Affairs: Focuses on account management, equipment lending, irregularity detection in attendance data, internal FAQs, and user guides for in-house systems. Efficiency in application processing during peak times is a pressing concern.
• - Recruitment: Assists in creating job listings, draft mail messages based on specific platforms, and preparing onboarding materials, effectively standardizing information sharing post-interview.
• - Sales: Engages in development materials, proposal documentation, sales analytics, market research, and competitor analysis.
• - Finance: Works toward compiling balance sheets, cash flow forecasts, AI recommendations for journal entries, and facilitating multi-language communications.
• - Education: Aims at preparing training materials, interview preparation, and designing AI literacy programs for the entire company.

Unique Advantages of Comix’s Approach

• - Department-Specific Structure: Tasks are dissected based on operational characteristics, prioritizing those benefiting from the greatest efficiency gains.
• - Direct Involvement from the CIO: The approach extends beyond merely introducing AI tools to encompass the individual design of workflows, operational rules, and prompts.
• - Monthly Reporting for Management: This measure enhances visibility into the deployment of AI solutions, moving beyond trial and error toward cohesive organizational strategies.
• - Hands-On Support: For instance, in April 2026, support was provided for integrating Claude Code and Google Apps Script's authentication, requiring only about an hour.

Expected Outcomes

Based on comprehensive surveys and interviews, notable reductions in labor hours can be anticipated: up to 95% in minute preparation, 70% in recruitment drafting, and improvements across other operational sectors as well. These estimates will become increasingly fine-tuned later using actual operational data.

Insights from Comix’s Generative AI Instructor

“This case exemplifies a profound engagement with each department’s operations. Rather than a one-size-fits-all training approach, we focus on individual transformations. The interest in utilizing cutting-edge tools like Claude Code speaks volumes about the team's progress and expectation for future advancements.”

Future Directions

Comix plans to expand its generative AI support beyond temporary training, embedding solutions within operational workflows. The combination of personalized support and monthly management reports promises to enhance productivity significantly across all departments. Continuing to broaden the scope of services will include creating automated scripts with development support AI and establishing comprehensive FAQ management systems.

In the ever-evolving landscape, Comix remains committed to nurturing intrinsic applications of generative AI in corporate settings, ensuring the long-term effectiveness and adaptability of these technologies.

Free AI Consultation Call

For companies interested in exploring generative AI, a complimentary consultation is available. Respond to our diagnostic survey to register for an online session.

Comix Corporate Overview

• - Location: 2nd Floor, Kondo Building, 15-4 Maruyama-cho, Shibuya, Tokyo
• - CEO: Akihiro Suzuki
• - Established: September 2007
• - Business Focus: Productivity enhancement through generative AI support, sales assistance for BtoB businesses, freelance professional introductions, etc.
• - Website: Comix

For inquiries, please contact us:

• - Phone: 03-5459-5394
• - Email: [email protected]
• - Contact person: Naruki Adachi