#United States #Monarch Healthcare #Eagan #AHCA #Quality Awards

Seven Monarch Healthcare Management Communities Celebrate Bronze Quality Award

Monarch Healthcare Management, based in Eagan, Minnesota, has recently announced a proud milestone in its commitment to quality care. Seven of its long-term care communities have earned the esteemed 2025 Bronze – Commitment to Quality Award from the American Health Care Association (AHCA) and the National Center for Assisted Living (NCAL). This accolade reflects an unwavering dedication to enhancing the quality of life for residents in these communities.

The communities recognized include:

• - Bethany on the Lake – Located in Alexandria, Minnesota
• - Crystal Seasons Living Center – Situated in Lake Crystal, Minnesota
• - Green Prairie Rehabilitation Center – Based in Plainview, Minnesota
• - Mala Strana Assisted Living – Found in New Prague, Minnesota
• - Mala Strana Rehabilitation Center – Also in New Prague, Minnesota
• - The Estates at Bloomington – Located in Bloomington, Minnesota
• - The North Shore Estates – Situated in Duluth, Minnesota

Achieving the Bronze award is the first step within a three-tiered quality recognition framework, designed specifically for long-term and post-acute care organizations. This program honors those demonstrating substantial commitment towards quality improvement and resident-centered care.

Paxton Wiffler, the Chief Operating Officer of Monarch Healthcare Management, expressed the team's pride in receiving this award. He emphasized, "We're honored by this recognition because it reflects what Monarch strives for every day—delivering exceptional, resident-focused care." Wiffler believes that the awards signify the compassion and commitment of the Monarch teams, which continually prioritize quality and care improvements.

To achieve this recognition, each award application underwent a thorough evaluation process by trained examiners utilizing the Baldrige Performance Excellence Framework, a nationally recognized standard for assessing organizational performance in care services. This rigorous evaluation ensures that only the most deserving organizations receive awards.

Moving forward, recipients of the Bronze Award now have the opportunity to advance to the second tier of awards—the Silver – Achievement in Quality Award. In total, the state of Minnesota celebrated 26 communities that received the Bronze honor in 2025, showcasing a collective dedication to elevating care standards throughout the region.

CEO Marc Halpert remarked, "These communities are leading by example—setting a high standard within the Monarch network and helping raise the bar for quality care regionally." His statement reinforces the impact of these communities, exemplifying the standards of excellence and accountability that are prioritized by mission-driven teams to ensure better outcomes for residents.

Formally presented at the forthcoming Delivering Solutions 25 event, part of the AHCA/NCAL Convention & Expo happening from October 19-22, 2025, in Las Vegas, Nevada, this award not only highlights the dedicated efforts of the communities but also aims to inspire others in the sector.

In addition, the 2025 National Quality Award Program is sponsored by various associate business members, including HealthCap, McKesson, Rosie, Incite Workforce Solutions Powered by SnapCare, and Prevail by First Quality.

For those interested in further details regarding Monarch Healthcare Management, the organization oversees more than 60 skilled nursing and assisted living facilities across Minnesota. Their mission is to transform the landscape of short-term rehabilitation and long-term care, focusing on person-centered practices and top-tier customer service.

The AHCA/NCAL represents over 15,000 long-term care providers nationwide, assisting in delivering essential high-quality care to nearly five million individuals every year through advocacy, education, and innovative quality initiatives.

For more information regarding this momentous achievement or inquiries related to Monarch Healthcare Management, contact Bill Chase at [email protected] or via phone at (612) 500-2039.