Health Advocate Appoints Kathy Richardson to Drive Innovation and Growth

Health Advocate Welcomes Kathy Richardson as New President

Health Advocate, a renowned provider of comprehensive health and well-being solutions, has officially appointed Kathy Richardson as their new President. Her extensive background in healthcare and technology positions her perfectly to spearhead the next phase of the company’s growth and transformative journey.

A Leader with Proven Experience

Kathy Richardson brings over three decades of executive leadership experience to her new role. She has a solid history of enhancing performance, driving strategic transformations, and building high-performing teams in both the healthcare and technology sectors. Before her promotion, she served as Head of Transformation and Vice President of Client Success at Health Advocate, where she played a pivotal role in the advancement of the company's strategic initiatives and client satisfaction.

Jeff Cordell, the CEO of Health Advocate, expressed confidence in Richardson's abilities, stating, "Kathy is an exceptional leader with deep expertise in operational excellence and transformation. Her capability to seamlessly align strategy with execution, coupled with her dedication to improving healthcare experiences, makes her the right choice to guide Health Advocate into its next chapter."

A Transformative Time for Health Advocate

Richardson's appointment is particularly timely for Health Advocate, as the company is at the forefront of delivering integrated health and well-being solutions. Recent innovations, such as the launch of the Embody platform—a next-generation solution combining digital engagement with expert support—and the Care Connect service—which streamlines member-provider interactions—illustrate Health Advocate’s commitment to redefining how individuals engage with their healthcare. These initiatives use advanced data analytics and AI-driven insights to provide personalized, proactive support to users.

Richardson expressed her excitement about leading this new chapter, stating, "I feel honored to step into the role of President at Health Advocate. We are at an exciting moment in our evolution, with innovations transforming how we support our members and clients. I look forward to leveraging this momentum with our skilled team to create a meaningful impact, improve health outcomes, and simplify the healthcare journey for the millions we serve."

Continuing Strong Leadership

As Richardson transitions into her new position, Jeff Cordell will maintain his role as CEO of Health Advocate while also serving as CEO of ZP Better Together, a Teleperformance company committed to advancing communication access for the Deaf and hard-of-hearing community. This dual role exemplifies Health Advocate’s dedication to strengthening leadership within the organization while navigating the complexities of healthcare.

Richardson boasts an impressive academic background, holding an MBA from the Daniels School of Business at the University of Denver and a Bachelor of Business Administration with a minor in Economics from Pacific Lutheran University.

About Health Advocate

Health Advocate is dedicated to caring for its members in every way possible. The organization offers an innovative, whole-person health and well-being experience, designed to help individuals seamlessly navigate the healthcare system while minimizing confusion and reducing unnecessary complexities. This focus allows them to help millions of members and their organizations achieve better health outcomes at reduced costs, cultivating a culture of well-being where everyone can thrive, regardless of their personal challenges.

Their dedicated team of Personal Health Advocates provides tailored and HIPAA-compliant concierge support, augmented by predictive data analytics and a proprietary technology platform, empowering members to make informed health decisions.

For more information, visit their website at www.HealthAdvocate.com and follow them on LinkedIn, Facebook, and X.