LifeNet Insurance: Results from the 19th Annual Shareholders Meeting
LifeNet Insurance Company, based in Chiyoda, Tokyo, held its 19th Annual Shareholders Meeting, focusing on enhancing communication and interaction with stakeholders. Under the theme of a "Visible Shareholders Meeting," the event marked a significant occasion as it was held at the new headquarters in Chiyoda, which opened in November 2024. Continuing its practice of hosting meetings on Sunday afternoons, LifeNet aims to maintain accessibility for its shareholders.
In an effort to engage shareholders who could not attend in person, the meeting was streamed live, allowing for greater participation. On the day of the meeting, 33 shareholders attended in person, while additional questions were submitted online. The proceedings lasted 1 hour and 27 minutes, featuring a Q&A section that included 14 questions from five attendees and four questions from two online participants.
Survey Results of Participating Shareholders
To ensure continuous improvement of future shareholders meetings, LifeNet conducted a survey among attendees and online viewers. The feedback highlighted high appreciation for the office meeting format, alongside constructive suggestions for operational enhancements. Here are some notable comments from the survey:
Positive Impressions
- - Many shareholders expressed appreciation for hearing the candid thoughts of the new CEO and the management team.
- - Shareholders noted a positive company culture as evidenced by the good spirits of the employees during the meeting.
- - Hosting the meeting at the Samarkand multi-purpose space created a uniquely LifeNet ambiance.
- - The management's attentive responses to shareholders' questions were particularly well-received.
Suggested Improvements
- - There was a strong desire for more interactive sessions between shareholders and executives in the future.
- - Some suggested displaying questions on the screen during online sessions to enhance visibility during discussions.
- - Directions from the nearest train station to the venue were noted as unclear.
General Feedback
- - Shareholders indicated a shift in preference from capital gains to dividends, suggesting a need for a review of the current financial strategy.
- - The introduction of shareholder benefits was encouraged to attract more investors.
- - There were concerns about the slowdown in individual insurance premium growth, urging the company to address this issue.
Initiative for Electronic Gifts to Online Voters
As a continuation of previous initiatives, LifeNet rewarded shareholders who exercised their voting rights online prior to the meeting. One out of every twenty shareholders who participated in the survey received an electronic gift worth 500 yen as an incentive. A total of 783 shareholders responded to the survey regarding meeting preferences, reinforcing a trend from previous events: over 90% favor an online streaming format accompanying shareholders meetings.
Though the 19th Annual Meeting was successfully hosted in-person and online, LifeNet is committed to exploring more convenient formats for future gatherings, ensuring that shareholder voices are continuously heard and valued.
In closing, LifeNet reaffirms its commitment to incorporating shareholder feedback into its new management structure. The company expresses gratitude for the ongoing support from its shareholders as it strives to lead in the online insurance sector, aspiring to foster a society where future generations can thrive safely and securely.
About LifeNet Insurance
LifeNet Insurance embodies the philosophy of transparent management, offering user-friendly, affordable products and services to support each customer's way of life. The company maintains a consistent customer-oriented approach, guided by its LifeNet Manifesto since inception. As a leader in online insurance, it utilizes digital technologies to realize a society where individuals can nurture future generations with confidence.