#United States #San Diego #Turnout #AI Advocacy #Consumer Empowerment

Turnout Secures $35 Million Funding for Consumer Advocacy

In a significant move to reshape the landscape of consumer advocacy, Turnout has successfully raised a $35 million Series A funding round. This funding was spearheaded by HighPost Capital, with additional support from Shine Capital, LGVP, Mangusta Capital, and Honeystone Ventures, alongside investor Omri Casspi. With this financing, Turnout’s valuation now stands at $400 million.

Founded to address the complexities that Americans face when dealing with government and financial systems, Turnout employs an innovative AI-driven approach to advocacy. This technology serves as a bridge between clients and bureaucratic red tape that can often seem insurmountable.

Growth and Impact

Since the announcement of their seed funding in September 2025, Turnout has expanded its client base by five times, accumulating over 10 million minutes of human-led advocacy time, complemented by robust AI support. This growth indicates a strong demand for tools that help users navigate often confusing and complicated processes—particularly those relating to Social Security disability claims and Veterans’ benefits.

As Itai Hirsch, CEO of Turnout, remarked, “We started Turnout because the gap between what Americans are entitled to and what they actually receive is inexcusable.” The service aims to cultivate an advocate for each user, ensuring they have a persistent and knowledgeable ally throughout their bureaucratic journeys.

The AI Agent, Jake

At the heart of Turnout’s service model is an AI agent named Jake. Jake is designed to undertake the most tedious aspects of the consumer experience, including tasks such as waiting on hold, chasing after records, filling out forms, and recognizing when a human advocate’s intervention is necessary. This system alleviates pressure from users, enabling access to a more straightforward navigation of essential services.

Additionally, the recent funding will not only enhance the platform’s core offerings but will also facilitate new verticals in healthcare and education. For instance, navigating IEPs (Individualized Education Programs) or 504 plans has traditionally placed parents at a disadvantage, often lacking professional guidance during negotiations for adequate educational accommodations.

Bureaucracy Challenges

The problems that Turnout addresses are substantive. Millions of Americans face barriers in accessing benefits they are entitled to due to outdated systems and excessive bureaucratic obstacles. As reported, around 8.6 million people receive Social Security disability benefits, but approximately 70% of new claims encounter denial on first application. For veterans, filing over 2.5 million VA disability and pension claims yearly presents extensive delays that can dismantle their financial stability. Furthermore, nearly 67 million Americans enrolled in Medicare frequently find themselves lost in the complexities of the healthcare system without any guidance.

By merging technology with professional expertise, Turnout is positioned to disrupt the traditional dynamics of consumer advocacy, making support accessible beyond just those who can afford it.

Looking Ahead

As consumer advocacy needs continue to evolve, Turnout’s mission resonates strongly with a public increasingly frustrated by systemic inefficiencies. David Moross, Co-Founder of HighPost Capital, commented on this endeavor: “When people need help the most, they often have no one truly advocating for them... Turnout is changing that.” As the company progresses into its next phase, it remains committed to ensuring that every American can access the rightful benefits they are entitled to.

Turnout has set its sights on making a long-term impact within the economic landscape by revolutionizing how citizens access necessary services and navigate governmental complexities. For anyone looking for advocacy, Turnout promises to be an essential partner for life. To learn more, visit turnout.co.