Support for Data Recovery Services Due to Recent Disasters in Japan
As a result of the heavy rains starting September 12, 2023, we extend our heartfelt sympathies to all individuals affected by the recent disaster. In light of the challenging circumstances, we hope for a swift recovery for everyone impacted.
Buffalo Inc. (headquartered in Chiyoda, Tokyo, CEO Hiroyuki Maki) and Advance Design Inc. (also located in Chiyoda, Tokyo, led by President Shinichi Taki) are excited to announce comprehensive data recovery support services for residents in areas designated under the Disaster Relief Act due to the recent torrential rains.
Details of the Free Data Recovery Service
Both companies have pledged to provide free data recovery services, including diagnostic and estimate costs, for individuals residing in the areas affected by the disaster. Applications for the service can be made through our respective websites, regardless of whether the products are exclusively from our companies.
To apply, please include the disaster name “Heavy Rains from September 12, 2023” in the application notes or contact sections. Note that both Buffalo and Advance Design are cooperating to ensure that residents receive this valuable support free of charge.
Eligibility and Coverage
- - Eligible Products: Data recovery services will apply to Buffalo's products as well as products from other companies.
- - Eligible Individuals: This service is specifically for residents living in areas affected by the Disaster Relief Act.
For the latest information on disaster relief area designations, please refer to the Cabinet Office’s official website.
Application Timeline
The recovery services have specific deadlines related to various disaster events, all applicable until the end of March 2026. Here are some key events:
- - Heavy Rains from September 12, 2023: Services available until March 2026.
- - Typhoon No. 15: Applications accepted until March 2026.
- - Other notable events include heavy rains from September 2 and Typhoon No. 12, all also valid until March 2026.
Contact Us for Assistance
Buffalo Data Recovery Center
- - Tokyo Office: 100-6215 Chiyoda, Tokyo, Marunouchi 1-11-1, Pacific Century Place Marunouchi, 15F. Tel: 0120-961-869 (Mon-Fri; 9 AM to 5 PM, excluding holidays).
- - Nagoya Office: 460-8315 Aichi, Nagoya, Naka Ward, Osu 3-30-20, Akamon Building, 5F. Tel: 0120-077-869.
- - Osaka Office: 532-0003 Osaka, Yodogawa Ward, Miyahara 4-1-14, Sumitomo Life Shin-Osaka North Building, 3F. Tel: 0120-963-869.
Advance Design
- - Headquarters: 100-6215 Chiyoda, Tokyo, Marunouchi 1-11-1, Pacific Century Place Marunouchi, 15F. Toll-Free: 0120-290-189.
- - Osaka Branch: Same address as above. Toll-Free: 0120-290-189.
This initiative underscores the commitment of Buffalo and Advance Design to support those affected by the recent natural disasters. We stand ready to assist and encourage those impacted to take advantage of these recovery services.