#Japan #electric mobility #Tokyo #Apty #SWALLOW

Aptys New Mobile Maintenance Service for Electric Mobility

Apty Inc., based in Shibuya, Tokyo, has recently announced a significant partnership with SWALLOW LLC, a electric mobility manufacturer headquartered in Kawasaki, Kanagawa. This collaboration will commence on January 14, 2026, bringing forth a new mobile maintenance service known as "U-match." This service aims to provide comprehensive aftercare for consumers, revolutionizing how electric mobility vehicles are maintained in Japan.

What is U-match?

The U-match service leverages Apty’s extensive network of approximately 4,000 certified mobile technicians across the nation. These skilled workers are set to deliver top-notch maintenance, inspections, and repairs directly to customers, alleviating the need for users to transport their vehicles to service centers. This strategic move not only enhances customer convenience but also supports sustainable transportation solutions by promoting the use of electric vehicles (EVs).

SWALLOW is known for its innovative electric mobility offerings, including electric scooters and bikes. With U-match, Apty is stepping in to become the official after-service center for SWALLOW's products, ensuring an elevated service experience. Users can expect a suite of services that covers pre-delivery inspections, installation of accessories, routine maintenance, and emergency repairs.

Comprehensive Maintenance Options

The collaboration allows for maintenance on a range of popular electric models, including:

• - MOPERO mini cargo: A compact electric cargo bike that facilitates easy transportation. Product Link
• - ZERO series electric scooters: Including models such as ZERO9, ZERO9 Lite, and ZERO10X designed for efficient urban transport. Product Links: ZERO9, ZERO9 Lite, ZERO10X
• - Fiido Q1S: A no-license required electric bike, perfect for both personal and commercial use. Product Link

Addressing Modern Challenges

As electric mobility use grows, there’s an increasing demand for reliable maintenance solutions, especially in a society seeing a decline in traditional bike and auto repair shops. Apty’s mobile maintenance service addresses this gap by implementing a model that brings technicians to customers, thus accommodating the modern consumer’s needs while supporting the broader shift toward sustainable energy solutions.

This partnership aims to reduce the burdens companies like SWALLOW face by eliminating the need for them to establish a comprehensive maintenance infrastructure. Both Apty and SWALLOW are committed to enhancing service quality and customer satisfaction while paving the way for a more versatile automotive repair landscape.

Strengthening the Electric Mobility Ecosystem

Apty is also contributing to the ongoing reform of workforce practices in the automotive service industry by creating more flexible opportunities for technicians. By allowing them to work dynamically based on their preferences for time and location, the service promotes a modernized approach to maintenance work. This shift not only aids technicians by providing diverse job opportunities but also benefits service operators by meeting demand efficiently during peak times.

About Apty and SWALLOW

Founded in February 2009, Apty has rapidly developed into a leader in providing specialized personnel services in the automotive sector. Their innovative U-match service reflects their commitment to responding to evolving market demands and enhancing the working conditions of automotive technicians.

On the other hand, SWALLOW, which advocates for a richer life with electric mobility, has focused on development, sales, and education regarding these vehicles since its establishment. They emphasize values of being light, compact, and unique, making transportation not only efficient but also reliable and enjoyable.

In conclusion, the forthcoming U-match service is set to reshape the landscape of electric mobility maintenance in Japan. It symbolizes an important step toward making electric transport more accessible and convenient while maintaining high standards of service. As Apty and SWALLOW work together to foster this initiative, customers can look forward to a new era of hassle-free electric mobility support.

For further inquiries about Apty or the U-match service, please visit Apty’s Website or contact their office.