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Crossfuze Honored with Prestigious 2025 ServiceNow Award

Crossfuze, a prominent player in the consulting and implementation domain, has been awarded the esteemed title of 2025 ServiceNow Elite Consulting and Implementation Partner of the Year for the Americas. This prestigious accolade is granted to partners who demonstrate exceptional value and innovation within the ServiceNow ecosystem.

Criteria for Recognition

The recognition process for the ServiceNow Partner of the Year is thorough and meticulous. It involves evaluating various metrics, such as customer satisfaction ratings, solution quality, and the overall value delivered to customers. Crossfuze's consistent high performance in these categories has distinguished it from its competitors and secured its position as a recognized leader in the partner ecosystem.

A Commitment to Excellence

Ira Simon, the Senior Director of Partner Programs and Strategy at ServiceNow, expressed, "Crossfuze has earned this recognition due to its unwavering commitment to delivering high-quality implementations of the Now Platform. Their focus on transformative solutions and seamless deployments makes them a standout leader in the ServiceNow ecosystem."

This statement highlights that Crossfuze's strategies have not only achieved accolades but have also significantly impacted clients’ operations positively.

Leadership Statements

Steve Griffiths, CEO of Crossfuze, shared his thoughts on the honor, stating, "Receiving this award reflects our relentless pursuit of delivering meaningful business outcomes for our clients and the outstanding efforts of our talented team.” This perspective emphasizes the collective dedication that a team brings to achieve such recognitions.

Nick McGillivray, President and CRO of Crossfuze, augmented this sentiment by acknowledging the importance of partnerships. He remarked, "This award is a testament to the strength of our partnerships—both with our clients and with ServiceNow. Achieving tangible value on the ServiceNow platform requires expertise and a strong focus on customer success." This speaks volumes about Crossfuze's focus on collaboration and excellence, showcasing their dedication to creating bright partnerships.

Unique Outcome-Based Approach

A significant factor contributing to Crossfuze's success lies in their unique outcome-based approach. This methodology ensures that their technical deliverables are closely aligned with the clients’ business objectives, thereby enabling long-term value realization. They focus on establishing a durable framework for adoption, governance, and continuous enhancement.

The recent award marks a pivotal milestone in Crossfuze's ongoing commitment to address high-impact business challenges and facilitate extensive enablement throughout clients' ServiceNow journeys. This is crucial for businesses aiming to drive innovation within their operations.

Looking Ahead

With sights set on accelerating innovation and achieving exceptional business results, Crossfuze is poised to broaden its reach and deepen its expertise. Their aim is to assist more organizations in maximizing the comprehensive capabilities of the Now Platform—an ambition that aligns perfectly with the evolving needs of businesses in an increasingly digital world.

About Crossfuze

Founded on over two decades of experience, Crossfuze is a global professional services partner specializing in providing innovative workflow design and technology solutions. As a ServiceNow Elite Partner, their suite of services—spanning advisory, implementation, and support—enables clients to define their strategic objectives on the platform effectively. The organization prides itself on adapting to the fast-paced demands of technological landscapes and helping clients maintain operational excellence.

In conclusion, Crossfuze's receipt of the 2025 ServiceNow Elite Partner award not only reinforces their status as a leader in the industry but also reflects their commitment to driving digital transformation for organizations. This recognition is a testament to their dedication and hard work, promising further advancements in delivering exceptional solutions for their clients.