Kita-no Construction Transforms Processes with RPA Business Support BPO Service

Kita-no Construction, based in Nagano, Japan, is making significant strides in automating its processes. They have recently adopted Hitachi Solutions' "RPA Business Support BPO Service" to streamline their operations, particularly focusing on the internal production of robots to enhance productivity. The integration of RPA (Robotic Process Automation) is enabling staff to not only automate repetitive tasks but also take a step back to reassess existing processes, fostering a culture of continuous improvement within the organization.

The RPA service from Hitachi Solutions has facilitated the creation of internal robots by Kita-no Construction's employees, particularly in back-office departments like accounting, procurement, and human resources. By successfully automating tasks such as data entry across multiple systems and managing approval document storage, the company has managed to reduce its workload significantly—saving approximately 2,000 hours annually. This achievement is a testament to how effective automation can be in driving efficiency within a traditionally labor-intensive sector.

Hitachi Solutions has committed to further support the utilization of RPA, aiming to contribute to Kita-no Construction's goals of sustainability and transformation. This collaborative effort underscores the importance of digital transformation (DX) in modern construction practices, addressing challenges like labor shortages and the aging workforce that the industry faces today.

One of the key elements in this initiative is the comprehensive training program provided by Hitachi Solutions. Through workshops and monthly face-to-face support sessions, employees are equipped with the necessary skills to successfully develop and implement RPA solutions. This ongoing training minimizes the burden on the information systems department by allowing employees to manage their robot development inquiries directly with the support team from Hitachi Solutions.

Impact of Adoption

The adoption of RPA at Kita-no Construction is more than just a technological upgrade; it represents a shift in workplace culture. Employees are increasingly identifying and eliminating wasteful tasks, driving a proactive approach to process reform. The momentum gained from this initiative is expected to roll out further to various business units, thereby enhancing productivity across the entire organization.

Kita-no Construction is undergoing a transformative journey aimed at creating a more attractive and efficient working environment for its employees, whilst utilizing construction technology to advance its operational capabilities. Their roadmap for digital transformation by 2025 reflects their strategic commitment to leveraging RPA for efficient workflows throughout the company.

Industry Context

The construction industry is currently grappling with numerous challenges, including stagnant growth in the workforce, an aging skilled labor pool, and increasing regulations on overtime work. In response, Kita-no Construction is setting ambitious goals for operational efficiency and productivity enhancement, focusing on creating a work environment that appeals to current and prospective employees. The adoption of RPA and ongoing training for staff are critical components in this broader initiative to modernize operations and embrace the future of construction.

Customer Feedback

Tomoyuki Tokiya from the Information Systems Department of Kita-no Construction shared his insights on the project, stating, "We started this project without a solid understanding of the RPA framework or the tools involved. Hitachi Solutions' support was imperative to our progress. Their commitment to regular onsite training and hands-on workshops really accelerated our team's understanding and capability in utilizing RPA effectively."

About RPA Business Support BPO Service

For more information on the RPA Business Support BPO Service, please visit: Hitachi Solutions RPA

For Further Insight on the Case Study

Details regarding this successful integration can be found here: Hitachi Solutions Case Study

Profiling Hitachi Solutions

Hitachi Solutions provides a variety of innovative solutions leveraging advanced digital technologies to drive digital transformation. Operating on a global scale, collaborating across regions such as North America, Southeast Asia, and India, they are dedicated to addressing the challenges faced by both societies and enterprises. Their vision includes contributing to the creation of a safe, reliable, and sustainable society where growth is achievable for all. More information can be found on their website: Hitachi Solutions.

Inquiries

For inquiries regarding solutions from Hitachi Solutions, please visit: Hitachi Solutions Inquiry.

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