#United States #Talent Acquisition #iCIMS #Holmdel, New Jersey #The Hackett Group

iCIMS Recognized as Industry Leader in Talent Acquisition

HOLMDEL, N.J., February 10, 2025 — iCIMS has proudly announced its recognition by The Hackett Group as a Top Performer in the realm of talent acquisition, as outlined in their Talent Acquisition Digital World Class® Matrix. This achievement highlights the company’s commitment to providing AI-driven solutions that meet the diverse hiring needs of businesses across the globe.

Through comprehensive analysis conducted by The Hackett Group, it was revealed that clients using iCIMS are highly satisfied with both their experience and the inherent business value of the platform. Notably, iCIMS has demonstrated significant strengths in reducing the time and cost associated with hiring, significantly outpacing many competitors in these metrics. Furthermore, the platform ranks among the highest in customer satisfaction when it comes to enhancing the quality of applicants.

The Hackett Group’s assessment identified iCIMS as the sole vendor to lead across 11 distinct capability categories. These categories include:

• - Addressing the intricate demands of global clients
• - Providing exceptional customer support
• - Offering a versatile vendor ecosystem
• - Demonstrating technical platform flexibility
• - Ensuring data integration and validation
• - Leveraging emerging technologies
• - Enhancing candidate experience
• - Managing candidate relationships effectively
• - Optimizing interview solutions
• - Improving candidate assessment processes
• - Streamlining the onboarding experience

In response to this recognition, Jason Edelboim, CEO of iCIMS, stated, “This acclaim from The Hackett Group not only acknowledges our platform's agility in adapting to change, but it also affirms our position as innovators in talent acquisition.” He emphasized the importance of strategic priorities in talent acquisition technology adoption, particularly as companies face evolving hiring demands in 2025.

Furthermore, iCIMS has recently introduced its next-generation AI-powered solution, the iCIMS Candidate Experience Management (CXM), which has set benchmarks in candidate relationship management. The Hackett Group highlighted CXM’s capabilities in utilizing AI and personalized nurturing campaigns to streamline candidate interaction and enhance recruitment marketing strategies. According to Matt Merker, senior research director at The Hackett Group, “iCIMS is continually pushing the envelope in the talent acquisition space, especially in areas such as candidate relationships and interview solutions.” Their performance positions them strongly in both midmarket and enterprise-level environments.

The Hackett Group has previously recognized iCIMS in other significant capacities as well, with last year’s Sapient Insights Group’s 2024 Annual HR Systems Voice of the Customer (VoC) Survey ranking the platform highest for both user experience and vendor satisfaction in the recruiting and onboarding sectors.

For organizations looking to enhance their recruiting operations, iCIMS offers a wealth of resources aimed at amplifying hiring effectiveness and promoting workforce success. As we move deeper into the year, the value of adopting the right tools for talent acquisition remains paramount.

For further insights into how iCIMS interfaces with its customers and transforms recruiting operations, download the Talent Acquisition Digital World Class® Matrix from The Hackett Group.

About iCIMS
Founded over two decades ago, iCIMS is a prominent provider of talent acquisition technology that empowers businesses globally to cultivate exceptional workforces. Their AI-driven platform is purposefully designed not just to enhance efficiency but to significantly reduce recruiting costs while ensuring remarkable experiences for both candidates and recruiters alike. For more details, visit www.icims.com.